Medicine contacts

Tysabri

Tysabri patient and provider administrative support contacts.

Product / program source ↗ · Checked 2026-10-22

Published support routes do not establish individual eligibility, insurance coverage, reimbursement or clinical suitability.

Biogen Patient Support Services

patient assistance

TYSABRI — financial and insurance support

Official page read
Phone800-456-2255Published hours

Monday-Friday, 8:30 a.m.-8 p.m. Eastern

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

Biogen support coordinators help with TYSABRI insurance and assistance questions. Copay enrollment remains subject to current program terms; this route is separate from TOUCH REMS administration.

View source ↗ · Source checked 2026-10-22

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider enrollment credentialing

TYSABRI — TOUCH REMS enrollment and administration

Official page read
Phone800-456-2255Fax

800-840-1278

Published hours

Monday-Friday, 8:30 a.m.-8 p.m. Eastern

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

TOUCH enrollment/start-form and prescriber-program support. The linked March 2025 guide illustrates an older September 2023 form; obtain actual current forms through TOUCH. REMS enrollment does not establish payer authorization.

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

portal

TYSABRI — TOUCH online for enrolled offices

Official page read
Phone

No phone listed for this route

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

The official HCP page links TOUCHProgram.com for enrolled offices to manage patient enrollment, consent and program records. Login and submission were not tested.

View source ↗ · Source checked 2026-10-22

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