Find the right department

Radiology/imaging copies, walk-in records services and subpoena drop-off location as published on the medical records page.

Care coordination for MSHO or MSC+ members; toll free 866-242-2497. UCare Minnesota was placed into court-supervised Rehabilitation on Dec. 17, 2025 and is winding down; per ucare.org, dates of service in 2026 go to Medica (see the Medica record). Use UCare lines for dates of service Dec. 31, 2025 and prior.

Care coordination for UCare Connect or Connect + Medicare (SNBC) members; toll free 877-903-0062. UCare Minnesota was placed into court-supervised Rehabilitation on Dec. 17, 2025 and is winding down; per ucare.org, dates of service in 2026 go to Medica (see the Medica record). Use UCare lines for dates of service Dec. 31, 2025 and prior.

Fax for claim adjustment requests (form on claims & billing page). UCare Minnesota was placed into court-supervised Rehabilitation on Dec. 17, 2025 and is winding down; per ucare.org, dates of service in 2026 go to Medica (see the Medica record). Use UCare lines for dates of service Dec. 31, 2025 and prior.

Fax for claim attachments. UCare Minnesota was placed into court-supervised Rehabilitation on Dec. 17, 2025 and is winding down; per ucare.org, dates of service in 2026 go to Medica (see the Medica record). Use UCare lines for dates of service Dec. 31, 2025 and prior.

Credentialing questions. Contract questions go to providercontracts@ucare.org. UCare Minnesota was placed into court-supervised Rehabilitation on Dec. 17, 2025 and is winding down; per ucare.org, dates of service in 2026 go to Medica (see the Medica record). Use UCare lines for dates of service Dec. 31, 2025 and prior.

UCare electronic payer ID 55413 (no payer ID for UCare Medicare Supplement). EFT/ERA questions: EFT835@ucare.org. UCare Minnesota was placed into court-supervised Rehabilitation on Dec. 17, 2025 and is winding down; per ucare.org, dates of service in 2026 go to Medica (see the Medica record). Use UCare lines for dates of service Dec. 31, 2025 and prior.

Member transportation scheduling line listed for providers; toll free 800-864-2157. UCare Minnesota was placed into court-supervised Rehabilitation on Dec. 17, 2025 and is winding down; per ucare.org, dates of service in 2026 go to Medica (see the Medica record). Use UCare lines for dates of service Dec. 31, 2025 and prior.

For UCare Medicare Supplement plans only. Supplement claims have no UCare payer ID; they are submitted directly to Medicare. UCare Minnesota was placed into court-supervised Rehabilitation on Dec. 17, 2025 and is winding down; per ucare.org, dates of service in 2026 go to Medica (see the Medica record). Use UCare lines for dates of service Dec. 31, 2025 and prior.

Claims, provider portal and other provider questions. Toll-free 1-888-531-1493. UCare Minnesota was placed into court-supervised Rehabilitation on Dec. 17, 2025 and is winding down; per ucare.org, dates of service in 2026 go to Medica (see the Medica record). Use UCare lines for dates of service Dec. 31, 2025 and prior.

Toll-free version of the Provider Assistance Center. UCare Minnesota was placed into court-supervised Rehabilitation on Dec. 17, 2025 and is winding down; per ucare.org, dates of service in 2026 go to Medica (see the Medica record). Use UCare lines for dates of service Dec. 31, 2025 and prior.

Medical services utilization review/prior authorization. Toll free 877-447-4384; alternate PA fax 1-866-610-7215. UCare Minnesota was placed into court-supervised Rehabilitation on Dec. 17, 2025 and is winding down; per ucare.org, dates of service in 2026 go to Medica (see the Medica record). Use UCare lines for dates of service Dec. 31, 2025 and prior.

MHSUD service authorizations. Toll free 833-276-1185; alternate fax 855-260-9710. UCare Minnesota was placed into court-supervised Rehabilitation on Dec. 17, 2025 and is winding down; per ucare.org, dates of service in 2026 go to Medica (see the Medica record). Use UCare lines for dates of service Dec. 31, 2025 and prior.

Currently linked form is published January 2026. Fax completed enrollment and benefits-verification forms here. Full-service support includes copay/bridge enrollment, specialty-pharmacy routing and prior-authorization or appeal follow-up. Obtain required patient authorization; program support does not replace payer approval.

Current patient page identifies this Nurse Navigator contact for prescription-status and insurance-coverage support. The current form also uses it for communications questions. Navigator support does not provide medical advice.

Officially linked provider enrollment portal. Public retrieval returned an iAssist shell; login and processing were not tested.

KnippeRx portal linked by the official UCB Direct BRIVIACT page. Its public page is an enrollment application shell; no information was entered. The same continental-US program limits apply.

Official UCB Direct page identifies KnippeRx Pharmacy as this BRIVIACT program’s pharmacy partner and publishes these prescription/access contacts. Limited to tablet or oral-solution prescriptions and residents of the continental United States including DC. Insurance review or discounted cash access is distinct from PAP enrollment; confirm terms with the program.

Both current brand pages publish this patient savings-program question and discontinuation line. Commercial-insurance restrictions and product-specific caps apply; a shared contact does not make the programs interchangeable.

Both brand pages place this number in their pharmacist instructions for secondary savings-card claims. Use the correct product’s current card and terms.

Currently linked form is published May 2026. Fax the completed enrollment and benefits-verification form here for medical or pharmacy benefit verification and prior-authorization support. Required provider certification and patient authorization remain necessary.

CIMZIA Nurse Navigator support, including insurance and financial-support navigation. Navigators do not provide medical advice.

Current brand page still links the ©2024 form. Submit required reimbursement materials and EOB or pharmacy receipt as directed. In-office lyophilized-powder claims require patient and administering-physician enrollment. The current brand page also directs savings-card processing problems to this phone. Program review determines eligible reimbursement.

The current CIMZIA nurse-support page publishes this separate Spanish-language support number. Navigators do not provide medical advice.

Officially linked portal for CIMZIA office enrollment and program workflows. Public login page observed; no account or submission was used.

The current CIMZIA savings page publishes this number for uninsured patients seeking information about assistance. It is an information/referral line as published; the current UCB PAP application directs intake to 877-785-8906 with a separate fax and address.

Published NEUPRO Patient Savings Program questions and discontinuation contact. Its terms restrict the savings card to eligible commercial coverage; PAP access uses the separate PAP application route.

Name the relevant program and authorization or communications request using that form’s instructions. Consolidated because all three reviewed programs publish the same privacy channels. BRIVIACT is not included in this PAP-derived product scope.

Current linked October 2026 form lists these four medicines. CIMZIA has a product-specific exclusion for government-funded healthcare coverage. NAYZILAM prescriptions require an MD or DO signature under the form’s Texas-pharmacy instructions. Submit only requested material; the form prohibits additional or unrequested medical records. Individual eligibility remains subject to program review.

Published online application entry for the current PAP. The page loaded an application shell; authenticated enrollment and submission were not tested.

Page 4 lists the PAP pharmacy phone in the consent-to-receive-communications section. Its demonstrated purpose is questions about program communications; prescription, dispensing and refill routing are not established by this source.

General resource-navigation contact for the medicines listed on the assistance page. Program staff must confirm individual support options. This route does not establish BRIVIACT participation in the current PAP.

Professional (physician) billing for CU Medicine, separate from UCHealth hospital bills.

One call for hospital-to-hospital transfers/admissions to any UCHealth hospital: physician contact, registration, bed assignment, transport facilitation and RN-to-RN report; local alternate 720.848.2828.

Highlands Ranch HIM call center (forms fax to metro Denver HIM 720.848.5551).

Northern Colorado HIM call center and fax.

Southern Colorado HIM call center and fax.

Metro Denver HIM call center; records request forms may be faxed to the metro Denver HIM fax.

Patient portal support Monday-Friday 9 a.m.-5 p.m. MST.

Report a concern: Metro Denver hospitals, clinics and facilities (Southern Colorado 719.365.5621; Northern Colorado and UCHealth Medical Group clinics 970.495.7346).

Financial assistance (FAP) applications and verification of provider FAP coverage; Monday-Friday 8 a.m.-noon and 1-4:30 p.m.

UCHealth hospital/facility billing customer care (Monday-Friday, 8 a.m.-5 p.m.). Estes Valley Medical Center billing: 970.577.4530.

Ingalls Memorial Hospital attorney requests.

Ingalls Memorial financial assistance team for help understanding an Ingalls bill.

UChicago Medicine financial assistance team for help understanding a bill.

Physician (UCPG) billing records requests.

Requests for UCMC hospital billing records (including attorney requests). Not for paying a bill.

Medical records requests for University of Chicago Medical Center. Send the signed request and authorization form by mail, fax or email. No cost for records sent to other healthcare providers.

Helps referring physicians access UChicago Medicine specialists and services. Not a transfer line.

Leave a message with schedulers who forward the request to the film library.