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Records for the UMC Fabens clinic.

Records for the UMC neighborhood outpatient clinics listed (not hospital inpatient records).

UMC billing / Patient Financial Services for University Medical Center of El Paso hospital accounts; the same number is listed for charity care (financial assistance) applications. Billing email is listed on the contact page. Not for El Paso Health plan member questions.

For physicians and medical providers arranging patient transfers to UMC El Paso. Not for patients.

Call to obtain copies of X-ray images from UMC El Paso.

To schedule ancillary and outpatient services (e.g., imaging, testing) at UMC El Paso.

Published patient billing/inquiry contact.

UMC Release of Information Office, Monday-Friday 8 a.m.-4:30 p.m.; office phone 702-383-2255 (option 2 for amendment questions).

Public Patient Relations mailbox; site states patient information is not available over the internet.

Online provider (medical staff) verification module linked from the UMC contact page: https://appmodule.umcsn.com/ApplicationModule/Verification/VerifPortal

Providers transferring a patient to UI Health Care. Fax the patient's demographics/face sheet to the listed fax. AirCare emergency air transport: 800-272-6440.

Patient cost estimates, insurance and payment options and financial guidelines. Toll-free 866-452-8506.

Toll-free financial counseling line.

Release of Information Office for Medical Center University, Medical Center Downtown (formerly Mercy Iowa City) and North Liberty. Submit authorization by mail, fax or email (address obfuscated on page).

Patient billing contact for UI Health Care Mission Cancer + Blood.

Patient billing questions, pay by phone, payment arrangements and financial assistance. Toll-free 866-393-4605. Mission Cancer + Blood (Des Moines) billing uses 515-282-3336.

Toll-free patient billing line.

Patients updating insurance coverage on file with UI Health Care registration (also via MyChart). Not for provider eligibility checks with payers.

Referring providers requesting a consult or making general or cancer-related referrals. Patient appointments use 800-777-8442.

For outside providers faxing records to UI Health Care for a patient's care. Not the release-of-information request fax.

Help desk for outside providers using Epic Care Everywhere or UI CareLink to view UI Health Care records.

Toll-free line for financial assistance questions, application help and requesting copies of the policy/application (local 410-821-4140). Fax completed applications to 410-630-5341. Hospital must screen for Medicaid first. Some providers are not covered by the policy.

Fax only for urgent patient-care record requests to UMMS ROICO; all other requests go to 410-328-0537.

Release of Information Central Office for UMMS hospitals; requests must name the specific hospital (requests made out to 'UMMS' are not accepted). Fax 410-328-2358 is for urgent patient-care requests only; 410-328-0537 for all other faxes. Option 3 reaches an ROI technician for status. Billing record requests sent to the Central Business Office after July 1, 2026 are forwarded to ROICO. UM Faculty Physicians practice records are handled separately.

UMMS Central Business Office (Hunt Valley, MD) for hospital bill questions and payments; toll-free 877-632-4909. Accounts with service/admit dates before 11/7/2015 must call; later accounts can pay online. Physician (UM Faculty Physicians) bills may be separate.

Toll-free line for referring physicians: patient transport via University of Maryland ExpressCare and physician-to-physician consultation/referral routing. Consumers use 1-800-492-5538 instead.

University of Maryland Medical Center (downtown Baltimore) medical staff appointment, credentialing/re-credentialing, privileges; affiliation and training verifications (credentials assistant 410-328-6434). Other UMMS member hospitals have their own medical staff offices.

Email completed Financial Assistance Applications and supporting documents. For program questions the page directs patients to Customer Service at 305-243-2900.

Financial counselor telephone listed first in the page's facility table (UM Hospital & Clinics and Sylvester); separate counselor numbers are listed for Bascom Palmer/Anne Bates Leach (305-482-4119) and UHealth Tower (305-689-3923). Table mapping is by row order on the page.

UHealth medical records release requests by phone, fax or email; in-person request locations are listed on the page. Radiology CD/image uploads go to the Radiology Department separately.

Estimates of facility fees and patient costs when the online estimator does not cover the service or insurer; good faith estimates for self-pay. Not a payer eligibility line.

Bill questions, phone payments, itemized statements and payment-plan or financial-assistance information for UHealth bills. The FAQ page lists option 5 on this number. International patients use 305-243-9100.

Published on the patient referral page for healthcare professionals to schedule appointments; toll-free 1-800-432-0191. UHealth CareLink is the referring-provider record portal. International patients: 305-243-9100.

Patients speaking to a billing representative about UM Health-Sparrow bills.

Patient cost estimate questions (estimates team email shown on page is obfuscated).

Financial assistance (SFAP) applications and questions. Toll-free 833-227-7664 (also for free paper copies of the covered provider list).

Toll-free financial counseling / SFAP line.

UM Health-Sparrow HIM (Lansing) release of information.

Medical staff appointment/credentialing for UM Health-Sparrow practitioners. Not for patients.

One-call line for referring providers: inpatient admissions, ED-to-ED transfers and hospitalist services. Have patient demographics and clinical summary ready.

Apply for UMMC financial assistance by phone, ask questions or request an application. Also apply via MyChart, during a hospital stay or in person (University Hospital Room H144).

Separate destination for imaging. To request both reports and images, the source directs providers to both departments.

The page links separate legacy billing for Merit Madison before May 1, 2025 and Greenwood Leflore before August 1, 2026.

Referring physicians speak directly with a UMMC physician. Not for patients.

Records cannot be requested by phone. Patient requests require ID and a signed release; providers may use office letterhead.

Questions about a bill from UMMC. Local number 601-496-9303 is the same customer service team.