Find appeal teams, faxes and mailing addresses. Use the denial notice to confirm the appeal level, filing deadline and recipient.
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Provider Dispute Resolution (PDR) Unit — contracted and non-contracted provider disputes
Official page read
Phone
No phone listed for this route
Fax
855-891-7173
Provider disputes with PDR form.
Published hours
Not published in this record
Product, plan and location
medicaid · dsnp California
Mailing addressAlameda Alliance for Health
ATTN: Provider Dispute Resolution (PDR) Unit
P.O. Box 2460
Alameda, CA 94501-4506
Mailed provider disputes.
Provider claim disputes (Medi-Cal/Group Care within 365 days; Alliance Wellness within 120 days) with the PDR form. Not for retro authorizations, which go to UM.
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Find appeal teams, faxes and mailing addresses. Use the denial notice to confirm the appeal level, filing deadline and recipient.
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Denial notice, remittance and reason codes
Previous appeal confirmation and decision
Supporting evidence and any required authorization to represent the member
Questions to resolve
Is this a claim correction, provider dispute or member appeal?
What deadline and submission channel apply to this case?
How can the office confirm receipt and track the decision?
This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.
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