DialClerk Directory

Area Agency on Aging 3 — Ohio

Claims and claim status

Find claim-status contacts and document destinations. A billing address, appeal address and original-claim address are not interchangeable.

claims

Contracted-program billing and claims-processing questions

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Phone567-940-9746Published hours

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Product, plan and location

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Ohio

Published service area

Allen, Auglaize, Hancock, Hardin, Mercer, Putnam and Van Wert counties — aging/disability and caregiver program inquiries; individual program eligibility applies.

Allen County, OH · Auglaize County, OH · Hancock County, OH · Hardin County, OH · Mercer County, OH · Putnam County, OH · Van Wert County, OH · Area source ↗

Mailing address

Not researched for this route

Published Claims Processing Specialist phone for billing-system questions. Contracted PASSPORT, Assisted Living and Title III program context; not a universal Medicaid claims-submission line. Regional aging/disability and caregiver support agency; not an insurer. Program enrollment and benefit eligibility require the agency’s review.

View source ↗ · Source checked 2026-10-22 · Agency explicitly names its seven-county Ohio service region ↗

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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Find claim-status contacts and document destinations. A billing address, appeal address and original-claim address are not interchangeable.

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  • Claim number, service dates and billed amount
  • Submission acknowledgement and remittance
  • Provider billing identifiers

Questions to resolve

  • Was the claim received and accepted for processing?
  • What specifically prevents payment or final processing?
  • Is a corrected claim, reconsideration or appeal the right route?

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