Credentialing and enrollment

Track practice enrollment, network contracts and provider-directory changes through the correct administrative team.

provider enrollment credentialing

AHCCCS Provider Enrollment (APEP) assistance — phone, fax, email

Official page read

Phone602-417-7670Fax

602-256-1474

Published email

APEPTrainingQuestions@azahcccs.gov

Published hours

Not published in this record

Product, plan and location

medicaid
Arizona

Mailing address

AHCCCS Provider Enrollment PO Box 6050 Phoenix, AZ 85005

Written notices to AHCCCS Provider Enrollment (e.g., voluntary termination).

Menu guidance in the source record

Option 5 (in-state outside Maricopa: 1-800-794-6862 option 5; out-of-state: 1-800-523-0231 ext. 77670)

Menus can change. No live call verification is claimed.

Questions about AHCCCS provider enrollment and the AHCCCS Provider Enrollment Portal (APEP); fax/email documents that cannot be uploaded in APEP.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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Call preparation · editorial guide

Make the call count.

Track practice enrollment, network contracts and provider-directory changes through the correct administrative team.

Have ready in your secure workspace

Individual and group NPIs
Application reference, location and requested network
Submission dates and outstanding checklist

Questions to resolve

Was the application accepted as complete?
Are contracting and credentialing at different stages?
What effective date is confirmed in writing?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

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For the people making the calls

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