DialClerk Directory

Health plans and insurers

ASR Health Benefits

Phone, published email, fax, addresses and the next step for your office.

4 contact routesNo directory research calls placed

provider services

Provider claims and benefits questions - Claims Department

Official page read
Phone800-968-2449

Provider claims or benefits questions

Published hours

8:00 a.m. to 4:30 p.m. EST (business hours stated on the contact page)

Product, plan and location

commercial
National contact — confirm product and location

Mailing address

Not researched for this route

Contact page lists this Claims Department number for providers with claims or benefits questions; the page also lists a local number (616) 957-1751 for the same department. Third-party administrator for self-funded employer plans; Each employer plan differs: the number on the member's ID card is authoritative for that plan. Not for member or employer enrollment/billing questions.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

fax claims

Claims Department fax

Official page read
Phone

No phone listed for this route

Fax

616-464-4458

Claims Department (provider claims and benefits)

Published hours

Not published in this record

Product, plan and location

commercial
National contact — confirm product and location

Mailing address

Not researched for this route

Fax listed under Providers on the ASR contact page for the Claims Department. The page does not say which documents may be faxed; call first before sending claims by fax.

View source ↗ · Source checked 2026-10-25

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claims

Provider claim submission - mailing address

Official page read
Phone

No phone listed for this route

Published hours

Not published in this record

Product, plan and location

commercial
National contact — confirm product and location

Mailing address
ASR Health Benefits PO Box 6392 Grand Rapids, MI 49516-6392

Mail claims

Listed on the ASR contact page under Providers as the address to mail claims. ASR site notes the company is rebranding as Health Alliance TPA by Henry Ford Health; confirm the payer name on the member ID card.

View source ↗ · Source checked 2026-10-25

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portal

Provider portal - verify eligibility and claims inquiry

Official page read
Phone

No phone listed for this route

Published hours

Not published in this record

Product, plan and location

commercial
National contact — confirm product and location

Mailing address

Not researched for this route

Provider log-in page offers Verify Eligibility and Claims Inquiry; log-in requires a request form for new users. Online tools are described as available 24 hours a day.

View source ↗ · Source checked 2026-10-25

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