Find claim-status contacts and document destinations. A billing address, appeal address and original-claim address are not interchangeable.
fax claims
Claims Department fax
Official page read
Phone
No phone listed for this route
Fax
616-464-4458
Claims Department (provider claims and benefits)
Published hours
Not published in this record
Product, plan and location
commercial National contact — confirm product and location
Mailing address
Not researched for this route
Fax listed under Providers on the ASR contact page for the Claims Department. The page does not say which documents may be faxed; call first before sending claims by fax.
commercial National contact — confirm product and location
Mailing addressASR Health Benefits
PO Box 6392
Grand Rapids, MI 49516-6392
Mail claims
Listed on the ASR contact page under Providers as the address to mail claims. ASR site notes the company is rebranding as Health Alliance TPA by Henry Ford Health; confirm the payer name on the member ID card.
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Find claim-status contacts and document destinations. A billing address, appeal address and original-claim address are not interchangeable.
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Claim number, service dates and billed amount
Submission acknowledgement and remittance
Provider billing identifiers
Questions to resolve
Was the claim received and accepted for processing?
What specifically prevents payment or final processing?
Is a corrected claim, reconsideration or appeal the right route?
This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.
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