Blue Cross and Blue Shield of Kansas City (Blue KC)

Claims and claim status

Find claim-status contacts and document destinations. A billing address, appeal address and original-claim address are not interchangeable.

claims

Blue KC general provider correspondence mailing address

Official page read
Phone

No phone listed for this route

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Missouri · Kansas

Mailing address
Blue Cross and Blue Shield of Kansas City PO Box 419169 Kansas City, MO 64141

General provider mail

Blue Cross and Blue Shield of Kansas City general mail (30-county Kansas City area of Missouri plus Johnson and Wyandotte counties, KS). Headquarters: 1400 Baltimore Avenue, Kansas City, MO 64105.

View source ↗ · Source checked 2026-10-25

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claims

Blue KC Medicare Supplement paper claims and written inquiries

Official page read
Phone

No phone listed for this route

Published hours

Not published in this record

Product, plan and location

medicare
Missouri · Kansas

Mailing address
Blue KC Med Supp Attn: Government Programs PO Box 410080 Kansas City, MO 64141

Med Supp paper claims and inquiries

Med Supp provider paper claims and written inquiries.

View source ↗ · Source checked 2026-10-25

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claims

Blue KC ACA/IFP/QHP paper claims and written inquiries

Official page read
Phone

No phone listed for this route

Published hours

Not published in this record

Product, plan and location

exchange
Missouri · Kansas

Mailing address
Blue Cross and Blue Shield of Kansas City Attn: ACA/IFP/QHP PO Box 411408 Kansas City, MO 64141

ACA paper claims and inquiries

Individual (ACA) plan provider paper claims and written inquiries.

View source ↗ · Source checked 2026-10-25

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fax claims

Blue KC claim inquiry fax — local HMO/PPO

Official page read
Phone

No phone listed for this route

Fax

816-395-3959

Published hours

Not published in this record

Product, plan and location

commercial
Missouri · Kansas

Mailing address

Not researched for this route

Fax the Provider Claim Inquiry form (with claim/remit copy) for local HMO/PPO claims; inquiries accepted 30+ days after submission; no adjustments more than 1 year after original paid date.

View source ↗ · Source checked 2026-10-25

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fax claims

Blue KC claim inquiry fax — BlueCard

Official page read
Phone

No phone listed for this route

Fax

816-278-1924

Published hours

Not published in this record

Product, plan and location

commercial
Missouri · Kansas

Mailing address

Not researched for this route

Provider Claim Inquiry form fax for BlueCard (out-of-area Blue members) claims.

View source ↗ · Source checked 2026-10-25

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fax claims

Blue KC claim inquiry fax — FEP

Official page read
Phone

No phone listed for this route

Fax

816-395-3811

Published hours

Not published in this record

Product, plan and location

fehb
Missouri · Kansas

Mailing address

Not researched for this route

Provider Claim Inquiry form fax for Federal Employee Program claims.

View source ↗ · Source checked 2026-10-25

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Call preparation · editorial guide

Make the call count.

Find claim-status contacts and document destinations. A billing address, appeal address and original-claim address are not interchangeable.

Have ready in your secure workspace

  • Claim number, service dates and billed amount
  • Submission acknowledgement and remittance
  • Provider billing identifiers

Questions to resolve

  • Was the claim received and accepted for processing?
  • What specifically prevents payment or final processing?
  • Is a corrected claim, reconsideration or appeal the right route?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

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