Patient assistance foundations

CancerCare Co-Payment Assistance Foundation

Phone, published email, fax, addresses and the next step for your office.

2 contact routesNo directory research calls placed

patient assistance

CancerCare Co-Payment Assistance — co-payment specialists, applications and status

Official page read
Phone866-552-6729

Co-payment specialists for applications, application status and payment status

Fax

212-601-9760

Return of application forms and information (use the foundation fax cover sheet)

Published hours

Monday to Thursday: 9 a.m.–7 p.m. (EST); Friday: 9 a.m.–5 p.m. (EST)

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

Menu guidance in the source record

Select option 4 to check the status of a payment

Menus can change. No live call verification is claimed.

Published as 866-55-COPAY. Covers FDA-approved chemotherapy/targeted cancer treatments for covered diagnoses. Diagnosis must be verified by the treating physician within 90 days of grant start. A published email is obfuscated on the page and is omitted here.

View source ↗ · Source checked 2026-10-24

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

fax claims

CancerCare Co-Payment Assistance — provider infusion claims by fax or mail

Official page read
Phone

No phone listed for this route

Fax

212-601-9762

Provider invoices with EOB when unable to upload in CoPay Connect

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address
CancerCare Co-Payment Assistance Foundation 485 Madison Ave., 10th Fl. New York, NY 10022

Provider invoices with EOB when unable to upload

Providers should normally submit infusion claims (itemized statement, CMS-1500 or EOB) through the CoPay Connect patient portal. Pharmacy claims use the CancerCare pharmacy card (BIN/PCN/Group). Retroactive assistance limited to 60 days before approval.

View source ↗ · Source checked 2026-10-24

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