Find claim-status contacts and document destinations. A billing address, appeal address and original-claim address are not interchangeable.
fax claims
CancerCare Co-Payment Assistance — provider infusion claims by fax or mail
Official page read
Phone
No phone listed for this route
Fax
212-601-9762
Provider invoices with EOB when unable to upload in CoPay Connect
Published hours
Not published in this record
Product, plan and location
Confirm the exact product or service National contact — confirm product and location
Mailing addressCancerCare Co-Payment Assistance Foundation
485 Madison Ave., 10th Fl.
New York, NY 10022
Provider invoices with EOB when unable to upload
Providers should normally submit infusion claims (itemized statement, CMS-1500 or EOB) through the CoPay Connect patient portal. Pharmacy claims use the CancerCare pharmacy card (BIN/PCN/Group). Retroactive assistance limited to 60 days before approval.
Share a structured call experience or flag a contact correction. Submissions are reviewed before publication. Patient details, recordings and documents do not belong here.
Share a call experienceSuggest a contact correction
Call preparation · editorial guide
Make the call count.
Find claim-status contacts and document destinations. A billing address, appeal address and original-claim address are not interchangeable.
Have ready in your secure workspace
Claim number, service dates and billed amount
Submission acknowledgement and remittance
Provider billing identifiers
Questions to resolve
Was the claim received and accepted for processing?
What specifically prevents payment or final processing?
Is a corrected claim, reconsideration or appeal the right route?
This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.
For healthcare offices
Found the contact. Still need to make the call?
Explore how DialClerk organizes the brief, hold time and staff handoff for your next administrative call.
For the people making the calls
Put payer follow-up on your office’s worklist.
Explore DialClerk for queued calls, hold handling, staff handoffs and a record of the next step. Tell us how your team works.
A request does not create an account or start a call. Use business contact information only. No patient information.
DialClerk Directory