CancerCare Co-Payment Assistance Foundation

Patient billing and financial help

Find billing teams, financial-assistance programs and payment correspondence addresses. A bill-payment address is not a claims, records or specimen destination.

patient assistance

CancerCare Co-Payment Assistance — co-payment specialists, applications and status

Official page read
Phone866-552-6729

Co-payment specialists for applications, application status and payment status

Fax

212-601-9760

Return of application forms and information (use the foundation fax cover sheet)

Published hours

Monday to Thursday: 9 a.m.–7 p.m. (EST); Friday: 9 a.m.–5 p.m. (EST)

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

Menu guidance in the source record

Select option 4 to check the status of a payment

Menus can change. No live call verification is claimed.

Published as 866-55-COPAY. Covers FDA-approved chemotherapy/targeted cancer treatments for covered diagnoses. Diagnosis must be verified by the treating physician within 90 days of grant start. A published email is obfuscated on the page and is omitted here.

View source ↗ · Source checked 2026-10-24

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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Find billing teams, financial-assistance programs and payment correspondence addresses. A bill-payment address is not a claims, records or specimen destination.

Have ready in your secure workspace

  • Lab or provider bill and relevant insurance explanation, kept privately
  • Existing billing or assistance reference
  • Authorized representative information if required

Questions to resolve

  • Is this a bill, insurance explanation or assistance application?
  • Which department reviews the balance or assistance request?
  • What written confirmation will document the next step?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

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