DialClerk Directory

CareSource

Denials, appeals and grievances

Find appeal teams, faxes and mailing addresses. Use the denial notice to confirm the appeal level, filing deadline and recipient.

fax appeals

CareSource Georgia Medicaid — provider appeals

Official page read
Phone

No phone listed for this route

Fax

937-531-2398

Published hours

Not published in this record

Product, plan and location

medicaid · chip
Georgia

Mailing address
CareSource Attn: Provider Appeals – Georgia P.O. Box 2008 Dayton, OH 45401-2008

Georgia provider appeals

Provider appeals fax and mailing address (provider manual contact tables).

View source ↗ · Source checked 2026-10-24

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appeals grievances

CareSource Georgia Office of the Ombudsman

Official page read
Phone678-214-7580Published hours

Not published in this record

Product, plan and location

medicaid · chip
Georgia

Mailing address

Not researched for this route

Independent, neutral CareSource department for member/provider concerns; toll-free 1-877-683-8993.

View source ↗ · Source checked 2026-10-24

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

fax appeals

Commonwealth Care Alliance (MA) provider claim appeals and grievances

Official page read
Phone866-420-9332Fax

937-531-2398

Provider claim appeals / payment disputes.

Published hours

Not published in this record

Product, plan and location

dsnp · medicare advantage · medicaid
Massachusetts

Mailing address
Commonwealth Care Alliance Attn: Appeals Department P.O. Box 1947 Dayton, OH 45401-1947

Provider claim appeals.

CCA moved to the CareSource provider platform on June 28, 2026 (portal providerportal.CareSource.com/MA); this line uses the column of the CCA transition guide labeled "New Information Beginning June 28, 2026". Portal (Claims > Appeals) is preferred; phone, fax and mail are alternatives. The guide also lists the same P.O. Box for Part B pharmacy appeals.

View source ↗ · Source checked 2026-10-25 · Contact page lists the Appeals Department P.O. Box 1947 Dayton address ↗

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

fax appeals

CareSource (OH) provider claim disputes and appeals

Official page read
Phone800-488-0134Fax

937-531-2398

Published hours

Not published in this record

Product, plan and location

medicaid · dsnp
Ohio

Mailing address
CareSource Provider Claim Disputes and Appeals P.O. Box 2008 Dayton, OH 45401-2008

Provider claim disputes and appeals

Provider claim disputes/appeals for Ohio Medicaid and MyCare Ohio: Provider Portal, fax, verbally via provider services, or mail. Clinical disputes decided in 30 business days, non-clinical 15 business days.

View source ↗ · Source checked 2026-10-25 · Flier: provider claims, disputes and appeals fax ↗

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

appeals grievances

CareSource (OH) Medicaid member appeals and grievances mailing address

Official page read
Phone

No phone listed for this route

Published hours

Not published in this record

Product, plan and location

medicaid
Ohio

Mailing address
CareSource Member Appeals & Grievances P.O. Box 1947 Dayton, OH 45401-1947

Member appeals and grievances

Member appeals and grievances (not provider claim disputes). Member line 1-800-488-0134.

View source ↗ · Source checked 2026-10-25

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fax appeals

CareSource (IN) Medicaid provider appeals fax

Official page read
Phone

No phone listed for this route

Fax

844-417-6262

Published hours

Not published in this record

Product, plan and location

medicaid
Indiana

Mailing address
CareSource Attn: Provider Appeals P.O. Box 2008 Dayton, OH 45401-2008

Provider (claim) appeals

Provider appeals fax listed for Indiana Medicaid (the manual also lists 937-531-2398). Provider appeals mail: CareSource, Attn: Provider Appeals, P.O. Box 2008, Dayton, OH 45401-2008. Clinical appeals: Attn: Provider Clinical Appeals, P.O. Box 1947, Dayton, OH 45401-1947.

View source ↗ · Source checked 2026-10-25

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appeals grievances

CareSource (IN) Medicaid claim disputes mailing address

Official page read
Phone

No phone listed for this route

Published hours

Not published in this record

Product, plan and location

medicaid
Indiana

Mailing address
CareSource Attn: Claim Disputes P.O. Box 2008 Dayton, OH 45401

Claim disputes

Provider claim disputes for Indiana Medicaid (HHW/HIP).

View source ↗ · Source checked 2026-10-25

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Call preparation · editorial guide

Make the call count.

Find appeal teams, faxes and mailing addresses. Use the denial notice to confirm the appeal level, filing deadline and recipient.

Have ready in your secure workspace

  • Denial notice, remittance and reason codes
  • Previous appeal confirmation and decision
  • Supporting evidence and any required authorization to represent the member

Questions to resolve

  • Is this a claim correction, provider dispute or member appeal?
  • What deadline and submission channel apply to this case?
  • How can the office confirm receipt and track the decision?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

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