CareSource

Pharmacy and drug authorizations

Separate pharmacy-benefit requests from drugs billed under the medical benefit. The PBM and the insurer may use different contacts.

pharmacy help desk

CareSource Georgia Medicaid — pharmacy claims mailing address (Express Scripts)

Official page read
Phone855-202-1058Published hours

Not published in this record

Product, plan and location

medicaid · chip
Georgia

Mailing address
Express Scripts/CareSource RxInnovations Attn: Commercial Claims P.O. Box 14711 Lexington, KY 40512-4711

Pharmacy claims submissions

Pharmacy claims submissions by mail; pharmacy questions to provider services.

View source ↗ · Source checked 2026-10-24

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

pharmacy prior auth

Commonwealth Care Alliance (MA) medical specialty drug (Part B) authorization — EviCore

Official page read
Phone888-933-2653Fax

866-247-5005

Part B medical specialty drug authorization requests.

Published hours

Not published in this record

Product, plan and location

dsnp · medicare advantage · medicaid
Massachusetts

Mailing address

Not researched for this route

EviCore by Evernorth (Care Continuum) handles Part B / medical specialty drug administration authorizations for CCA; electronic requests at EviCore.com.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

pharmacy prior auth

Commonwealth Care Alliance (MA) Part D pharmacy prior authorization and redeterminations — CVS Caremark

Official page read
Phone

No phone listed for this route

Fax

855-633-7673

Part D prior authorization / redetermination requests.

Published hours

Not published in this record

Product, plan and location

medicare part d
Massachusetts

Mailing address
CVS Caremark Attn: Part D Appeals and Exceptions P.O. Box 52000, MC109 Phoenix, AZ 85072-2000

Part D appeals and exceptions.

CVS Caremark handles Part D coverage determinations and redeterminations (submit within 65 days of denial). The guide lists two different phone numbers across its columns (1-855-344-0930 and 1-833-251-9739), so only the fax and mailing address are given here.

View source ↗ · Source checked 2026-10-25

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pharmacy prior auth

CareSource (OH) MyCare Ohio pharmacy prior authorization and Part D exception fax

Official page read
Phone

No phone listed for this route

Fax

877-251-5896

MyCare Ohio (HMO D-SNP) pharmacy PA fax

Published hours

Not published in this record

Product, plan and location

dsnp · medicare part d
Ohio

Mailing address

Not researched for this route

MyCare Ohio pharmacy PA fax 877-251-5896; the Medicare Part D formulary exception/prior authorization form fax listed on the same flier is 877-328-9660.

View source ↗ · Source checked 2026-10-25

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pharmacy prior auth

CareSource (IN) Medicaid pharmacy benefit PA fax

Search or secondary source
Phone

No phone listed for this route

Fax

866-930-0019

Published hours

Not published in this record

Product, plan and location

medicaid
Indiana

Mailing address

Not researched for this route

Pharmacy benefit (Express Scripts) PA fax; PA phone 844-607-2831. Source: IHCP Quick Reference Guide v14.1 (state agency list of MCE contacts), not the plan's own page.

View source ↗ · Source checked 2026-10-25

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pharmacy prior auth

CareSource (IN) physician-administered drugs PA fax

Search or secondary source
Phone

No phone listed for this route

Fax

888-399-0271

Published hours

Not published in this record

Product, plan and location

medicaid
Indiana

Mailing address

Not researched for this route

Medical-benefit (physician-administered) drug PA fax. Source: IHCP Quick Reference Guide v14.1 (state agency list of MCE contacts), not the plan's own page.

View source ↗ · Source checked 2026-10-25

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Call preparation · editorial guide

Make the call count.

Separate pharmacy-benefit requests from drugs billed under the medical benefit. The PBM and the insurer may use different contacts.

Have ready in your secure workspace

  • PBM name and the pharmacy identifiers on the card
  • Drug, formulation and prescription information
  • Prescriber details and previous review reference

Questions to resolve

  • Is this processed under the medical or pharmacy benefit?
  • What is the correct review and submission channel?
  • Is there a separate specialty pharmacy or appeal team?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

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A request does not create an account or start a call. Use business contact information only. No patient information.

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