DialClerk Directory

Caris Life Sciences

Patient billing and financial help

Find billing teams, financial-assistance programs and payment correspondence addresses. A bill-payment address is not a claims, records or specimen destination.

patient billing

Billing Services — billing department

Official page read
Phone877-630-6223Fax

214-294-5690

Fax specifically labeled Billing Services; not the assistance application fax.

Published hours

Monday-Friday, 7 a.m.-7 p.m. CT.

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Published service area

Organization-specific U.S. administrative support. Test availability, ordering requirements, insurance and assistance terms require individual confirmation; no county service area is inferred.

Mailing address

Not researched for this route

Phone and fax specifically labeled Billing Services on the contact page. The Patient Financial Services page and assistance form instead use Customer Support with PatientBilling email; both labeled routes are retained without treating them as interchangeable.

View source ↗ · Source checked 2026-10-22 · caris fa ↗

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient assistance

Patient financial services — assistance applications

Official page read
Phone888-979-8669Fax

866-479-4925

Tumor profiling financial-assistance application submission, explicitly stated on the linked form.

Published email

PatientBilling@CarisLS.com

Financial-assistance application submission and patient billing/payment-plan questions, explicitly stated on the linked form.

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Published service area

Caris U.S. patient financial-assistance administration; individual financial review, insurance and program terms apply. No eligibility approval is inferred.

Mailing address

Not researched for this route

The current financial-services page links this December 2024 application, MAT-TP-00001718. It explicitly permits emailing the form or faxing it to this route. Submission does not constitute approval or guarantee eligibility. Older search-indexed forms with another mailbox are not used. Ask this team about payment plans and available financial review.

View source ↗ · Source checked 2026-10-22 · caris finance ↗ · caris contact ↗

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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Make the call count.

Find billing teams, financial-assistance programs and payment correspondence addresses. A bill-payment address is not a claims, records or specimen destination.

Have ready in your secure workspace

  • Lab or provider bill and relevant insurance explanation, kept privately
  • Existing billing or assistance reference
  • Authorized representative information if required

Questions to resolve

  • Is this a bill, insurance explanation or assistance application?
  • Which department reviews the balance or assistance request?
  • What written confirmation will document the next step?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

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