DialClerk Directory

Centene (Ambetter / Wellcare)

Pharmacy and drug authorizations

Separate pharmacy-benefit requests from drugs billed under the medical benefit. The PBM and the insurer may use different contacts.

pharmacy help desk

Sunflower KanCare pharmacy provider support — eligibility, network and reimbursements

Official page read
Phone800-460-8988Published hours

Not published in this record

Product, plan and location

medicaid
Kansas

Mailing address

Not researched for this route

Sunflower publishes Pharmacy Solutions Customer Service Center for pharmacy member eligibility, joining the pharmacy network and pharmacy reimbursement questions. Kansas KanCare context. Express Scripts claim-processing help is a separate published route.

View source ↗ · Source checked 2026-10-22

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

pharmacy help desk

Louisiana Healthcare Connections pharmacy desk (Express Scripts)

Official page read
Phone833-750-4451Published hours

Not published in this record

Product, plan and location

medicaid
Louisiana

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-20

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

pharmacy help desk

Absolute Total Care pharmacy

Official page read
Phone800-460-8988Published hours

Not published in this record

Product, plan and location

medicaid
South Carolina

Mailing address

Not researched for this route

From SCDHHS MCO contact page via search snippet; page versions differ.

View source ↗ · Source checked 2026-10-21

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

pharmacy help desk

Iowa Total Care pharmacists only line

Official page read
Phone833-750-4405Published hours

Not published in this record

Product, plan and location

medicaid
Iowa

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-21

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

pharmacy prior auth

Superior HealthPlan (TX) pharmacy prior authorization (providers only)

Official page read
Phone866-768-7147Fax

833-423-2523

Published hours

Not published in this record

Product, plan and location

medicaid · exchange
Texas

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-21

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

pharmacy prior auth

Superior HealthPlan (TX) clinician-administered drug PA

Official page read
Phone866-768-7147Fax

800-690-7030

Published hours

Not published in this record

Product, plan and location

medicaid · exchange
Texas

Mailing address

Not researched for this route

Menu guidance in the source record

ext. 6081112

Menus can change. No live call verification is claimed.

View source ↗ · Source checked 2026-10-21

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

pharmacy help desk

Sunshine Health (FL) pharmacy help desk - Medicaid, SMI and Child Welfare specialty plans (claims processing)

Official page read
Phone833-750-4392Published hours

Not published in this record

Product, plan and location

medicaid
Florida

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-21

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

pharmacy help desk

Sunshine Health (FL) pharmacy help desk - Ambetter Health

Official page read
Phone833-750-1160Published hours

Not published in this record

Product, plan and location

exchange
Florida

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-21

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

pharmacy prior auth

Sunshine Health (FL) formulary / retail and specialty drug questions (Ambetter, Medicaid, SMI, Child Welfare)

Official page read
Phone800-460-8988Published hours

Not published in this record

Product, plan and location

medicaid · exchange
Florida

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-21

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

pharmacy prior auth

Meridian (IL) medication prior authorization - emergencies

Official page read
Phone855-580-1688Fax

855-580-1695

Published hours

Not published in this record

Product, plan and location

medicaid
Illinois

Mailing address

Not researched for this route

Fax is the Medication PA Request Form fax; CoverMyMeds also accepted.

View source ↗ · Source checked 2026-10-21

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

pharmacy help desk

Meridian (MI) pharmacy help desk

Official page read
Phone866-984-6462Published hours

Not published in this record

Product, plan and location

medicaid
Michigan

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-21

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

pharmacy help desk

Peach State Health Plan (GA) pharmacist-only line

Official page read
Phone833-750-4403Published hours

Not published in this record

Product, plan and location

medicaid
Georgia

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-21

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

pharmacy help desk

Wellcare by Arizona Complete Health pharmacy services - H0351 HMO/C-SNP

Official page read
Phone800-867-6564Published hours

Not published in this record

Product, plan and location

medicare advantage
Arizona

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-21

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

pharmacy help desk

Wellcare by Arizona Complete Health pharmacy services - H5590 D-SNP

Official page read
Phone877-236-1522Published hours

Not published in this record

Product, plan and location

medicare advantage
Arizona

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-21

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

pharmacy help desk

Ambetter from Arizona Complete Health pharmacy services

Official page read
Phone866-399-0929Published hours

Not published in this record

Product, plan and location

exchange
Arizona

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-21

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

pharmacy help desk

Sunflower KanCare Express Scripts pharmacy claim-processing help

Official page read
Phone877-644-4623Published hours

Not published in this record

Product, plan and location

medicaid
Kansas

Mailing address

Not researched for this route

Express Scripts pharmacy claim-processing contact in the Sunflower KanCare row of the plan’s notice effective January 1, 2024 (BIN 003858, PCN MA, Group 2ELA). The current pharmacy page still links this notice. Confirm the member ID card and product; Ambetter and Wellcare pharmacy numbers differ.

View source ↗ · Source checked 2026-10-22 · Source published 2023-11-10 · Current pharmacy page links this PBM transition notice ↗

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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Call preparation · editorial guide

Make the call count.

Separate pharmacy-benefit requests from drugs billed under the medical benefit. The PBM and the insurer may use different contacts.

Have ready in your secure workspace

  • PBM name and the pharmacy identifiers on the card
  • Drug, formulation and prescription information
  • Prescriber details and previous review reference

Questions to resolve

  • Is this processed under the medical or pharmacy benefit?
  • What is the correct review and submission channel?
  • Is there a separate specialty pharmacy or appeal team?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

For healthcare offices

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For the people making the calls

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A request does not create an account or start a call. Use business contact information only. No patient information.

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