DialClerk Directory

Centene (Ambetter / Wellcare)

Provider portals and EDI

Find technical support for portal access and electronic transactions. Clearinghouse acceptance is separate from payer claim acceptance.

portal

Superior HealthPlan (TX) web portal technical support

Official page read
Phone866-895-8443Published hours

Not published in this record

Product, plan and location

medicaid · exchange
Texas

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-21

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

portal

Superior HealthPlan (TX) Health Passport technical support (STAR Health)

Official page read
Phone866-714-7996Published hours

Not published in this record

Product, plan and location

medicaid
Texas

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-21

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

edi clearinghouse support

Wellcare/Centene EDI team (AZ QRG)

Official page read
Phone800-225-2573Published email

EDIBA@centene.com

Published hours

Not published in this record

Product, plan and location

medicare advantage
Arizona

Mailing address

Not researched for this route

Menu guidance in the source record

Ext. 6075525

Menus can change. No live call verification is claimed.

View source ↗ · Source checked 2026-10-21

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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Call preparation · editorial guide

Make the call count.

Find technical support for portal access and electronic transactions. Clearinghouse acceptance is separate from payer claim acceptance.

Have ready in your secure workspace

  • Portal name or transaction type
  • Error code and timestamp without patient data
  • Account administrator and transaction trace reference

Questions to resolve

  • Is this a portal permission, clearinghouse or payer issue?
  • What trace identifier is needed through the secure support channel?
  • How will the office confirm the issue is resolved?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

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For the people making the calls

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