DialClerk Directory

Cleveland Clinic

Care management and transportation

Locate care coordination and transportation contacts while preserving each plan’s eligibility and service-area requirements.

case management

Cleveland Clinic (OH) — acute transfer line (STEMI, stroke, hemorrhage, aortic, trauma, pediatric/OB emergencies)

Official page read
Phone877-379-2633Published hours

24 hours

Product, plan and location

Confirm the exact product or service
Ohio

Mailing address

Not researched for this route

Patient Access Hospital Transfer Services: for referring clinicians transferring STEMI, acute stroke, intracranial hemorrhage, aortic syndromes, trauma, pediatric/neonatal or obstetric emergencies; can connect to a Cleveland Clinic physician. Alternate number on the page: 866.547.1467.

View source ↗ · Source checked 2026-10-25 · Referring a Patient page lists 877.379.CODE (2633) for STEMI/stroke/ICH/SAH/aortic transfers ↗

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

case management

Cleveland Clinic (OH) — Critical Care Transport coordinator

Official page read
Phone216-444-4846Fax

216-445-7222

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Ohio

Mailing address

Not researched for this route

All other Critical Care Transport (mobile ICU, helicopter, fixed-wing) calls go to the CCT coordinator. Fax the patient demographic/insurance sheet to 216.445.7222.

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

case management

Cleveland Clinic (OH) — patient transfers (all other)

Official page read
Phone216-444-8302Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Ohio

Mailing address

Not researched for this route

For referring clinicians arranging all other patient transfers to Cleveland Clinic; toll-free alternative published on the same page: 800.553.5056. Use the critical care line for STEMI/stroke/ICH/SAH/aortic transfers.

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Help the next office

How did your call go?

Share a structured call experience or flag a contact correction. Submissions are reviewed before publication. Patient details, recordings and documents do not belong here.

Share a call experience

Share a call experience

Suggest a contact correction

Suggest a correction

Call preparation · editorial guide

Make the call count.

Locate care coordination and transportation contacts while preserving each plan’s eligibility and service-area requirements.

Have ready in your secure workspace

  • Plan, service area and requested date
  • Existing coordination or trip reference
  • Authorized caller details

Questions to resolve

  • Does this vendor administer the member’s plan?
  • What information is required for this request?
  • What confirmation and follow-up contact will be provided?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

For healthcare offices

Found the contact. Still need to make the call?

Explore how DialClerk organizes the brief, hold time and staff handoff for your next administrative call.

For the people making the calls

Put payer follow-up
on your office’s worklist.

Explore DialClerk for queued calls, hold handling, staff handoffs and a record of the next step. Tell us how your team works.

A request does not create an account or start a call. Use business contact information only. No patient information.

See how it could work for your practice