Clinical Pathology Laboratories

Patient billing and financial help

Find billing teams, financial-assistance programs and payment correspondence addresses. A bill-payment address is not a claims, records or specimen destination.

Location records

192 location records. Each record retains its published address and contact details.

Different source programs can refer to the same physical place. Counts describe location records and do not measure unique facilities.

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patient billing

Patient billing — service on or after October 1, 2024

Official page read
Phone855-743-3589Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

Use for dates of service on or after October 1, 2024. Earlier dates use the separate legacy billing line. The contact page requests billing questions and updates only; no solicitations.

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient billing

Patient billing — service on or before September 30, 2024

Official page read
Phone800-633-4757Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

Legacy billing software route for dates of service on or before September 30, 2024. Use the newer billing line for later service dates.

View source ↗ · Source checked 2026-10-22

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient assistance

Financial assistance — application and submission instructions

Official page read
Phone800-411-2762Fax

844-267-3272

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address
Clinical Pathology Laboratories Attention: Settlements PO Box 736406 Chicago, IL 60673

Completed financial-assistance application and required income documentation, as directed on the linked form.

The currently linked application has a 2026 copyright and a June 2026 filename. It publishes two application-question numbers distinct from the dated patient-billing routes. Eligibility must be confirmed by CPL. Although the webpage mentions email, the form does not supply an enrollment email; none is inferred.

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient assistance

Financial assistance — alternate application-question line

Official page read
Phone844-395-6040Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

Alternate number printed alongside 800-411-2762 on the currently linked financial-assistance application. Assistance approval is subject to program review.

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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Call preparation · editorial guide

Make the call count.

Find billing teams, financial-assistance programs and payment correspondence addresses. A bill-payment address is not a claims, records or specimen destination.

Have ready in your secure workspace

  • Lab or provider bill and relevant insurance explanation, kept privately
  • Existing billing or assistance reference
  • Authorized representative information if required

Questions to resolve

  • Is this a bill, insurance explanation or assistance application?
  • Which department reviews the balance or assistance request?
  • What written confirmation will document the next step?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

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A request does not create an account or start a call. Use business contact information only. No patient information.

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