Find claim-status contacts and document destinations. A billing address, appeal address and original-claim address are not interchangeable.
claims
Providence Health Plan Powered by Collective Health - paper claims address and electronic payer ID
Official page read
Phone
No phone listed for this route
Published hours
Not published in this record
Product, plan and location
commercial Oregon · Washington
Mailing addressCollective Health
PO Box 23055
Tampa, FL 33623
Paper CMS-1500 or UB-04 claims
Page directs electronic claims through Availity Essentials or an Optum clearinghouse connection using Optum payer ID 36481. Eligibility and claim status are checked in Availity Essentials; do NOT use the ProvLink portal for these members. Provider reconsideration form: collective.link/php-prr.
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Find claim-status contacts and document destinations. A billing address, appeal address and original-claim address are not interchangeable.
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Claim number, service dates and billed amount
Submission acknowledgement and remittance
Provider billing identifiers
Questions to resolve
Was the claim received and accepted for processing?
What specifically prevents payment or final processing?
Is a corrected claim, reconsideration or appeal the right route?
This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.
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