DialClerk Directory

PACE programs

Complete Senior Care

Phone, published email, fax, addresses and the next step for your office.

3 contact routesNo directory research calls placed

eligibility benefits

Program information and enrollment inquiries

Official page read
Phone716-285-8248Fax

716-285-8249

General published program fax; no specific records or application purpose inferred.

Published email

info@completeseniorcare.org

General Complete Senior Care program inquiries.

Published hours

Not published in this record

Product, plan and location

pace
New York

Published service area

The official handbook lists Niagara County, but its agreement section is approved December 2015 and current county coverage was not independently re-established from the current pages. Confirm the residence with enrollment; no county tag is asserted in this batch.

Mailing address

Not researched for this route

Physical address
1302 Main Street, Niagara Falls, NY 14301

Physical program contact location; distinct from a purpose-specific mail destination.

Contact page publishes toll-free 888-303-4333. General fax/email are not described as medical-records submission channels. Program details direct callers here for program information.

View source ↗ · Source checked 2026-10-22 · complete details ↗ · complete area ↗

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

appeals grievances

Quality Director — grievances and appeals

Official page read
Phone716-285-8248Fax

716-285-8284

Completed grievance/appeal forms to CSC Quality Director.

Published hours

Not published in this record

Product, plan and location

pace
New York

Published service area

The official handbook lists Niagara County, but its agreement section is approved December 2015 and current county coverage was not independently re-established from the current pages. Confirm the residence with enrollment; no county tag is asserted in this batch.

Mailing address

Not researched for this route

Menu guidance in the source record

Extension 241.

Menus can change. No live call verification is claimed.

Current documents page directs completed grievance/appeal forms to this fax. Conflicting toll-free number, mailing ZIP and mismatched named-email text/link are withheld; confirm intended postal/email destination by phone.

View source ↗ · Source checked 2026-10-22 · complete area ↗

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Privacy Officer — written medical-records access requests

Official page read
Phone716-285-8248Published hours

Not published in this record

Product, plan and location

pace
New York

Published service area

The official handbook lists Niagara County, but its agreement section is approved December 2015 and current county coverage was not independently re-established from the current pages. Confirm the residence with enrollment; no county tag is asserted in this batch.

Mailing address
Director of Quality and Compliance, Complete Senior Care, 1302 Main Street, Niagara Falls, NY 14301

Written requests to inspect/copy protected health information and other privacy correspondence, under the May 2025 notice.

Menu guidance in the source record

Ask for the Director of Quality and Compliance / Privacy Officer.

Menus can change. No live call verification is claimed.

Privacy notice revised May 2025 explicitly requires written PHI access requests to the contact address at its end. Its ZIP is 14301; the separate grievance-page 14304 discrepancy is not silently applied to this records purpose.

View source ↗ · Source checked 2026-10-22 · complete docs ↗ · complete area ↗

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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