DialClerk Directory

Complete Senior Care

Denials, appeals and grievances

Find appeal teams, faxes and mailing addresses. Use the denial notice to confirm the appeal level, filing deadline and recipient.

appeals grievances

Quality Director — grievances and appeals

Official page read
Phone716-285-8248Fax

716-285-8284

Completed grievance/appeal forms to CSC Quality Director.

Published hours

Not published in this record

Product, plan and location

pace
New York

Published service area

The official handbook lists Niagara County, but its agreement section is approved December 2015 and current county coverage was not independently re-established from the current pages. Confirm the residence with enrollment; no county tag is asserted in this batch.

Mailing address

Not researched for this route

Menu guidance in the source record

Extension 241.

Menus can change. No live call verification is claimed.

Current documents page directs completed grievance/appeal forms to this fax. Conflicting toll-free number, mailing ZIP and mismatched named-email text/link are withheld; confirm intended postal/email destination by phone.

View source ↗ · Source checked 2026-10-22 · complete area ↗

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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Make the call count.

Find appeal teams, faxes and mailing addresses. Use the denial notice to confirm the appeal level, filing deadline and recipient.

Have ready in your secure workspace

  • Denial notice, remittance and reason codes
  • Previous appeal confirmation and decision
  • Supporting evidence and any required authorization to represent the member

Questions to resolve

  • Is this a claim correction, provider dispute or member appeal?
  • What deadline and submission channel apply to this case?
  • How can the office confirm receipt and track the decision?

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