DialClerk Directory

Other healthcare organizations

CoverMyMeds (McKesson)

Phone, published email, fax, addresses and the next step for your office.

4 contact routesNo directory research calls placed

portal

CoverMyMeds — live electronic prior authorization platform support

Official page read
Phone866-452-5017

CoverMyMeds electronic prior-authorization platform live support.

Published hours

Monday–Friday 8 a.m.–8 p.m. Eastern.

Product, plan and location

other
National contact — confirm product and location

Mailing address

Not researched for this route

Current official live support for the electronic prior-authorization platform; chat is also available from the support page. This replaces a 2022 payer-bulletin citation for the same published phone. It is not a dispensing pharmacy, prescription-intake fax, insurer approval line or patient-assistance program. The inherited note about a different McKesson customer-support number is not re-established here and remains in before/held evidence. IntelligentPA pharmacy support and onboarding email routes are listed separately.

View source ↗ · Source checked 2026-10-22

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

pharmacy help desk

CoverMyMeds IntelligentPA — pharmacy product support

Official page read
Phone866-452-5017

Support team number published on the IntelligentPA pharmacy integration page.

Published email

help@covermymeds.com

Questions about the IntelligentPA pharmacy prior-authorization integration and associated support.

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

This product page confirms the support number and help mailbox. IntelligentPA initiates electronic PA workflows from pharmacy claim rejection; this is not a dispensing pharmacy, prescription-order destination, insurer approval or promise that a specific drug is covered.

View source ↗ · Source checked 2026-10-22 · General live-support page; hours published there are not separately stated for the IPA email route ↗

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

email other

CoverMyMeds IntelligentPA — pharmacy system onboarding

Official page read
Phone

No phone listed for this route

Published email

pharmacyprodteam@covermymeds.com

Learning about adding IntelligentPA to a pharmacy dispensing system; the published mail link pre-fills an IntelligentPA product inquiry.

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

Product-team onboarding inquiry, kept separate from the help mailbox. No prescription intake, patient assistance enrollment, insurer PA decision or general clinical-document role is established.

View source ↗ · Source checked 2026-10-22

Report an update

email other

CoverMyMeds support search widget — browser questions

Official page read
Phone

No phone listed for this route

Published email

information@covermymeds.com

Questions or concerns concerning the support-page search widget and its JavaScript/browser requirement; published in the no-JavaScript fallback notice.

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

This email is published inside the support search widget’s no-JavaScript fallback notice. It is not presented here as a universal PA help mailbox, prescription destination or patient-document submission route.

View source ↗ · Source checked 2026-10-22

Report an update

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