DialClerk Directory

CoverMyMeds (McKesson)

Provider portals and EDI

Find technical support for portal access and electronic transactions. Clearinghouse acceptance is separate from payer claim acceptance.

portal

CoverMyMeds — live electronic prior authorization platform support

Official page read
Phone866-452-5017

CoverMyMeds electronic prior-authorization platform live support.

Published hours

Monday–Friday 8 a.m.–8 p.m. Eastern.

Product, plan and location

other
National contact — confirm product and location

Mailing address

Not researched for this route

Current official live support for the electronic prior-authorization platform; chat is also available from the support page. This replaces a 2022 payer-bulletin citation for the same published phone. It is not a dispensing pharmacy, prescription-intake fax, insurer approval line or patient-assistance program. The inherited note about a different McKesson customer-support number is not re-established here and remains in before/held evidence. IntelligentPA pharmacy support and onboarding email routes are listed separately.

View source ↗ · Source checked 2026-10-22

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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Find technical support for portal access and electronic transactions. Clearinghouse acceptance is separate from payer claim acceptance.

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