CVS Caremark

Provider portals and EDI

Find technical support for portal access and electronic transactions. Clearinghouse acceptance is separate from payer claim acceptance.

edi clearinghouse support

Pharmacy 835 remittance files — Finance correspondence

Official page read
Phone

No phone listed for this route

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address
CVS Caremark Attn: Finance, MC 019 9501 East Shea Boulevard Scottsdale, AZ 85260

Written pharmacy 835 remittance-file testing, creation and receipt inquiries.

Manual section 6.06.01, printed page 50/PDF page 52. For providers with questions about testing, creation or receipt of pharmacy ASC X12N 835 files. No direct phone, email or fax is published for this purpose in the reviewed block.

View source ↗ · Source checked 2026-10-22 · Source published 2026; exact publication day unstated

Report an update

Help the next office

How did your call go?

Share a structured call experience or flag a contact correction. Submissions are reviewed before publication. Patient details, recordings and documents do not belong here.

Share a call experience

Share a call experience

Suggest a contact correction

Suggest a correction

Call preparation · editorial guide

Make the call count.

Find technical support for portal access and electronic transactions. Clearinghouse acceptance is separate from payer claim acceptance.

Have ready in your secure workspace

  • Portal name or transaction type
  • Error code and timestamp without patient data
  • Account administrator and transaction trace reference

Questions to resolve

  • Is this a portal permission, clearinghouse or payer issue?
  • What trace identifier is needed through the secure support channel?
  • How will the office confirm the issue is resolved?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

For healthcare offices

Found the contact. Still need to make the call?

Explore how DialClerk organizes the brief, hold time and staff handoff for your next administrative call.

For the people making the calls

Put payer follow-up
on your office’s worklist.

Explore DialClerk for queued calls, hold handling, staff handoffs and a record of the next step. Tell us how your team works.

A request does not create an account or start a call. Use business contact information only. No patient information.

See how it could work for your practice