Hospitals and health systems

Deaconess Health System

Phone, published email, fax, addresses and the next step for your office.

9 contact routesNo directory research calls placed

patient billing

Patient Financial Services (billing customer service)

Official page read

Phone812-450-6815Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Indiana · Kentucky · Illinois

Mailing address

Not researched for this route

Patient billing questions, payments by phone, payment plans, insurance updates on Deaconess hospital bills. Toll-free 800-467-6802.

View source ↗ · Source checked 2026-10-25 · Same numbers on billing FAQ ↗

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient billing

Patient Financial Services (toll-free)

Official page read

Phone800-467-6802Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Indiana · Kentucky · Illinois

Mailing address

Not researched for this route

Toll-free alternate for Deaconess Patient Financial Services; option 5 reaches the Financial Assistance team per the financial assistance page.

View source ↗ · Source checked 2026-10-25

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient billing

Financial Assistance team

Official page read

Phone812-450-3435Fax

812-450-5261

Published email

Financial.Assistance@deaconess.com

Published hours

Monday–Friday 7:00 AM–3:30 PM CST, excluding major holidays

Product, plan and location

Confirm the exact product or service
Indiana · Kentucky · Illinois

Mailing address

Deaconess Financial Assistance PO Box 3366 Evansville, IN 47732-3366

Mail financial assistance applications and documents

Menu guidance in the source record

Toll-free 800-467-6802, option 5

Menus can change. No live call verification is claimed.

Financial assistance applications and financial counseling for Deaconess patients. Applications by email, fax or mail.

View source ↗ · Source checked 2026-10-25

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient assistance

The WellFund (coverage enrollment assistance)

Official page read

Phone812-450-2124Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Indiana · Kentucky · Illinois

Mailing address

Not researched for this route

Deaconess WellFund team that helps patients apply for health coverage. Toll-free 855-365-9300.

View source ↗ · Source checked 2026-10-25

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

fax other

Health information management / medical records release — Indiana and Kentucky

Official page read

Phone812-450-3618Fax

812-450-3995

Published email

Deaconess.MedicalRecords@deaconess.com

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Indiana · Kentucky

Mailing address

Deaconess Midtown Hospital Medical Records Department 600 Mary St. Evansville, IN 47747

Confirm purpose before mailing

Deaconess Midtown Hospital Medical Records Department handles release requests for Deaconess Indiana and Kentucky. Signed authorization by email, mail, fax or delivery.

View source ↗ · Source checked 2026-10-25

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

fax other

Health information management — Deaconess Illinois Crossroads

Official page read

Phone618-241-8547Fax

618-242-3854

Published email

DIHCReleaseofInformation@deaconess.com

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Illinois

Mailing address

Not researched for this route

Release of information for Deaconess Illinois Crossroads (Mt. Vernon, IL).

View source ↗ · Source checked 2026-10-25

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

fax other

Health information management — Deaconess Illinois Medical Center

Official page read

Phone618-998-7036Fax

618-998-7933

Published email

DIMCReleaseofInformation@deaconess.com

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Illinois

Mailing address

Not researched for this route

Release of information for Deaconess Illinois Medical Center (Marion, IL).

View source ↗ · Source checked 2026-10-25

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

fax other

Health information management — Deaconess Illinois Union County

Official page read

Phone618-833-4511 ext. 4229Fax

618-614-6607

Published email

DIHUReleaseofInformation@deaconess.com

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Illinois

Mailing address

Not researched for this route

Release of information for Deaconess Illinois Union County (Anna, IL).

View source ↗ · Source checked 2026-10-25

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

case management

Transfer Center

Official page read

Phone812-450-1111Fax

812-858-2015

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Indiana · Kentucky · Illinois

Mailing address

Not researched for this route

For physicians transferring patients to a Deaconess facility. Fax the transfer facesheet to 812-858-2015. Not for patients.

View source ↗ · Source checked 2026-10-25

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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Deaconess Health System

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