Deaconess Health System

Patient billing and financial help

Find billing teams, financial-assistance programs and payment correspondence addresses. A bill-payment address is not a claims, records or specimen destination.

patient billing

Patient Financial Services (billing customer service)

Official page read
Phone812-450-6815Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Indiana · Kentucky · Illinois

Mailing address

Not researched for this route

Patient billing questions, payments by phone, payment plans, insurance updates on Deaconess hospital bills. Toll-free 800-467-6802.

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient billing

Patient Financial Services (toll-free)

Official page read
Phone800-467-6802Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Indiana · Kentucky · Illinois

Mailing address

Not researched for this route

Toll-free alternate for Deaconess Patient Financial Services; option 5 reaches the Financial Assistance team per the financial assistance page.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient billing

Financial Assistance team

Official page read
Phone812-450-3435Fax

812-450-5261

Published email

Financial.Assistance@deaconess.com

Published hours

Monday–Friday 7:00 AM–3:30 PM CST, excluding major holidays

Product, plan and location

Confirm the exact product or service
Indiana · Kentucky · Illinois

Mailing address
Deaconess Financial Assistance PO Box 3366 Evansville, IN 47732-3366

Mail financial assistance applications and documents

Menu guidance in the source record

Toll-free 800-467-6802, option 5

Menus can change. No live call verification is claimed.

Financial assistance applications and financial counseling for Deaconess patients. Applications by email, fax or mail.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient assistance

The WellFund (coverage enrollment assistance)

Official page read
Phone812-450-2124Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
Indiana · Kentucky · Illinois

Mailing address

Not researched for this route

Deaconess WellFund team that helps patients apply for health coverage. Toll-free 855-365-9300.

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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Call preparation · editorial guide

Make the call count.

Find billing teams, financial-assistance programs and payment correspondence addresses. A bill-payment address is not a claims, records or specimen destination.

Have ready in your secure workspace

  • Lab or provider bill and relevant insurance explanation, kept privately
  • Existing billing or assistance reference
  • Authorized representative information if required

Questions to resolve

  • Is this a bill, insurance explanation or assistance application?
  • Which department reviews the balance or assistance request?
  • What written confirmation will document the next step?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

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