DialClerk Directory

Diagnostic Laboratory Services, Inc.

Patient billing and financial help

Find billing teams, financial-assistance programs and payment correspondence addresses. A bill-payment address is not a claims, records or specimen destination.

Location records

55 location records. Each record retains its published address and contact details.

Different source programs can refer to the same physical place. Counts describe location records and do not measure unique facilities.

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patient billing

Patient billing — Hawaii local line

Official page read
Phone808-589-5102Published hours

Monday-Friday, 9 a.m.-5 p.m. HST.

Product, plan and location

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Hawaii

Published service area

DLS laboratory administrative support for its patients/providers in Hawaii, Guam and Saipan; the local billing line is designated for Hawaii. No county association is inferred from service-center locations.

Mailing address

Not researched for this route

Patient bill and insurance questions, duplicate payments and difficulty-paying inquiries. The page instructs mailed payments to use the return envelope supplied with the statement; no corporate address is substituted.

View source ↗ · Source checked 2026-10-22 · dls affiliate ↗ · dls about ↗

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient billing

Patient billing — toll-free line

Official page read
Phone800-555-2357Published hours

Monday-Friday, 9 a.m.-5 p.m. HST.

Product, plan and location

Confirm the exact product or service
Hawaii · Guam · Northern Mariana Islands

Published service area

DLS laboratory administrative support for its patients/providers in Hawaii, Guam and Saipan; the local billing line is designated for Hawaii. No county association is inferred from service-center locations.

Mailing address

Not researched for this route

Published toll-free billing number, including Guam, Saipan and callers outside Hawaii. Contact DLS about the specific bill; this is not a promise of assistance or insurance coverage.

View source ↗ · Source checked 2026-10-22 · dls affiliate ↗ · dls about ↗

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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Call preparation · editorial guide

Make the call count.

Find billing teams, financial-assistance programs and payment correspondence addresses. A bill-payment address is not a claims, records or specimen destination.

Have ready in your secure workspace

  • Lab or provider bill and relevant insurance explanation, kept privately
  • Existing billing or assistance reference
  • Authorized representative information if required

Questions to resolve

  • Is this a bill, insurance explanation or assistance application?
  • Which department reviews the balance or assistance request?
  • What written confirmation will document the next step?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

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