Driscoll Health Plan

Denials, appeals and grievances

Find appeal teams, faxes and mailing addresses. Use the denial notice to confirm the appeal level, filing deadline and recipient.

appeals grievances

Provider claim appeals

Official page read
Phone

No phone listed for this route

Fax

361-808-2776

Published hours

Not published in this record

Product, plan and location

medicaid · chip
Texas

Mailing address
Driscoll Health Plan ATTN: Claims Appeal Department PO Box 3668 Corpus Christi, TX 78463-3668

Claim appeals

Claim appeals via DHP provider portal, fax or mail (email address also published in provider manual: DHP.PortalAppeals@dchstx.org). Questions: Nueces 1-877-324-3627, Hidalgo 1-855-425-3247.

appeals grievances

Provider complaints — Quality Management (Performance Excellence Team)

Official page read
Phone877-220-6376Fax

361-808-2725

Published hours

Not published in this record

Product, plan and location

medicaid · chip
Texas

Mailing address
Driscoll Health Plan - Quality Management Department ATTN: Performance Excellence Team 4525 Ayers Street Corpus Christi, Texas 78415

Provider complaints

Provider complaints; Hidalgo SA phone 1-855-425-3247.

View source ↗ · Source checked 2026-10-24

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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Find appeal teams, faxes and mailing addresses. Use the denial notice to confirm the appeal level, filing deadline and recipient.

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  • Denial notice, remittance and reason codes
  • Previous appeal confirmation and decision
  • Supporting evidence and any required authorization to represent the member

Questions to resolve

  • Is this a claim correction, provider dispute or member appeal?
  • What deadline and submission channel apply to this case?
  • How can the office confirm receipt and track the decision?

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