DialClerk Directory

Equipment and supplies

Edgepark Medical Supplies

Phone, published email, fax, addresses and the next step for your office.

10 contact routesNo directory research calls placed

fax other

PleurX/PeritX — patient drainage supply orders

Official page read
Phone877-307-8033Fax

877-307-6350

Published hours

Monday–Friday 7:30 a.m.–7 p.m. CT, per BD-20846v3.

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

US-only BD implementation guide names Edgepark for patient drainage-supply orders and physician written-order fax. Catheter/starter-kit orders and patient navigation belong to BD, not Edgepark. Guide footer copyright 2025 and document ID BD-20846v3 remain distinct from this access date.

View source ↗ · Source checked 2026-10-22

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Customer service — toll-free

Official page read
Phone800-321-0591Fax

614-553-5790

Published hours

Monday–Friday 8 a.m.–9 p.m. EST; Saturday 9 a.m.–3 p.m. EST.

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

Contact-page body gives fax 614-553-5790. Its footer separately publishes 330-425-4355; that distinct published fax is retained in an order/footer route.

View source ↗ · Source checked 2026-10-22

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Customer service — local phone

Official page read
Phone330-963-6996Published hours

Monday–Friday 8 a.m.–9 p.m. EST; Saturday 9 a.m.–3 p.m. EST.

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

Local alternative to the same customer-service operation; not a separate branch coverage claim.

View source ↗ · Source checked 2026-10-22

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Breast pump customer service

Official page read
Phone855-504-2099Published hours

Monday–Friday 8 a.m.–9 p.m. EST; Saturday 9 a.m.–3 p.m. EST.

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

Breast-pump department only.

View source ↗ · Source checked 2026-10-22

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient billing

Billing and payments

Official page read
Phone800-321-0591Fax

614-553-5790

Published hours

Monday–Friday 8 a.m.–8 p.m. EST.

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

Billing body gives the same phone/fax as customer service but shorter hours.

View source ↗ · Source checked 2026-10-22

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

fax other

Patient medical or billing records — request fax

Official page read
Phone

No phone listed for this route

Fax

614-652-0315

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address
RGH Enterprises, LLC dba Edgepark Medical Supplies, Attn: Medical Records Requests, 1810 Summit Commerce Park, Twinsburg, OH 44087

Medical/billing records requests; patient-executed authorization requirements apply.

Contact page specifically directs requests for patient medical/billing records to this fax; not general orders.

View source ↗ · Source checked 2026-10-22 · Official FAQ provides the purpose-labelled records mailing destination and authorization requirement. ↗

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provider services

Supply ordering — FAQ phone and fax

Official page read
Phone888-394-5375Fax

330-425-4355

Published hours

Monday–Friday 8 a.m.–9 p.m. EST; Saturday 9 a.m.–3 p.m. EST.

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

Ordering section of official FAQ publishes this phone/fax. The main contact page uses different numbers in its body; neither source is silently replaced by the other.

View source ↗ · Source checked 2026-10-22

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

portal

Web Help Desk — website technical support

Official page read
Phone888-394-5375Published hours

Monday–Friday 8:30 a.m.–5:30 p.m. EST.

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

Menu guidance in the source record

Extension 3350.

Menus can change. No live call verification is claimed.

Website technical help, with a published extension; not an order-referral fax.

View source ↗ · Source checked 2026-10-22

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

General correspondence — published mailing address

Official page read
Phone

No phone listed for this route

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address
Edgepark Medical Supplies, 1810 Summit Commerce Park, Twinsburg, OH 44087

General mailing address in Contact Us; returns and records requests use their own attention lines.

Physical address
1810 Summit Commerce Park, Twinsburg, OH 44087

Company address published in the contact-page footer; no walk-in service is established.

View source ↗ · Source checked 2026-10-22

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provider services

Exchanges and returns — mailing destination

Official page read
Phone

No phone listed for this route

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address
Edgepark Medical Supplies, Attn: Returns, 1810 Summit Commerce Park, Twinsburg, OH 44087

Exchanges/returns destination; confirm applicable return authorization before shipment.

View source ↗ · Source checked 2026-10-22

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