DialClerk Directory

ELIQUIS 360 Support — Bristol Myers Squibb and Pfizer

Provider services

Find the team that supports your practice. Match the plan and state before using a general provider line.

provider services

ELIQUIS 360 — provider benefits review, prior authorization and appeals support

Official page read
Phone855-354-7847

Shared ELIQUIS 360 support line for healthcare professionals.

Fax

855-674-8134

Completed ELIQUIS Benefits Review Form and patient authorization for benefits review, prior authorization or appeals support.

Published hours

Monday–Friday, 8 a.m.–8 p.m. Eastern.

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

The current HCP resources page links the Benefits Review Form with revision 03/23. That publisher-linked form specifies this fax. Provider and patient signatures are required by the form. This is manufacturer reimbursement support, not a payer claims-decision or pharmacy prescription-intake fax.

View source ↗ · Source checked 2026-10-22 · Benefits Review Form currently linked by the HCP page; revision 03/23 ↗

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

ELIQUIS HCP site — BMS general and technical inquiries

Official page read
Phone877-517-6326Published email

customer.relations@bms.com

General and technical inquiries published in the ELIQUIS HCP contact panel.

Published hours

Monday–Friday, 8 a.m.–8 p.m. Eastern.

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

This is the general/technical contact published on the ELIQUIS HCP site. It is not a patient-assistance application, medical-record or rebate-submission mailbox. The contact panel carries code 432-US-2300211 06/23 on the current live page.

View source ↗ · Source checked 2026-10-22

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

ELIQUIS HCP site — BMS medical information inquiries

Official page read
Phone800-321-1335

BMS medical information inquiries.

Published hours

Monday–Friday, 8 a.m.–5 p.m. Eastern.

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

The HCP page directs electronic medical-information inquiries through BMSMedInfo.com with login or registration. No public direct medical-information email address is established by this source.

View source ↗ · Source checked 2026-10-22

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

ELIQUIS HCP site — adverse-event or product-quality reporting

Official page read
Phone800-721-5072

BMS adverse-event or product-quality complaints.

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

Published manufacturer reporting contact. The source does not publish staffed hours for this route.

View source ↗ · Source checked 2026-10-22

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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Call preparation · editorial guide

Make the call count.

Find the team that supports your practice. Match the plan and state before using a general provider line.

Have ready in your secure workspace

  • Practice NPI and tax ID, kept in your secure workspace
  • Exact product name and member ID card
  • A one-sentence request and your office callback number

Questions to resolve

  • Does this team handle this plan and state?
  • Which department owns the next step?
  • What reference number should the office keep?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

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