Provider portals and EDI

Find technical support for portal access and electronic transactions. Clearinghouse acceptance is separate from payer claim acceptance.

edi clearinghouse support

Retail pharmacy billing and electronic payment/remittance

Official page read

Phone

No phone listed for this route

Published email

PharmacyPayables@elixirsolutions.com

Published submission destination for pharmacy electronic-payment/remittance forms and questions; also labeled billing on the contact page.

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

Current provider page instructs participating pharmacies to submit electronic payment/remittance forms to this role address and use it for questions. No bank information or forms were submitted.

View source ↗ · Source checked 2026-10-22 · elixir contact ↗

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Call preparation · editorial guide

Make the call count.

Find technical support for portal access and electronic transactions. Clearinghouse acceptance is separate from payer claim acceptance.

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Portal name or transaction type
Error code and timestamp without patient data
Account administrator and transaction trace reference

Questions to resolve

Is this a portal permission, clearinghouse or payer issue?
What trace identifier is needed through the secure support channel?
How will the office confirm the issue is resolved?

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