EMPLOYERS Insurance (workers compensation)

EMPLOYERS' contact page: paper medical bills go to the Employers/Stratacare P.O. box in Lexington, KY; electronic bills go through its Jopari e-bill clearinghouse. Include the claim number on all billing and correspondence. Non-medical bills use a different Claim Services address and are not covered here. Workers' compensation: a claim number and the adjuster or injured-worker identification are usually required; coverage is determined by the claim (not by a member ID), and state fee schedules and rules govern billing.

EMPLOYERS publishes (866) 450-3898 for e-bill enrollment support and (800) 630-3060 for Jopari (Employers Insurance / Stratacare) enrollment support. This line lists the e-bill enrollment number; the Jopari number is on the same page and is a separate line. Workers' compensation: a claim number and the adjuster or injured-worker identification are usually required; coverage is determined by the claim (not by a member ID), and state fee schedules and rules govern billing.

Jopari enrollment support for submitting electronic medical bills to EMPLOYERS (Stratacare), as published on EMPLOYERS' billing page. Payer ID was not published on the page. Workers' compensation: a claim number and the adjuster or injured-worker identification are usually required; coverage is determined by the claim (not by a member ID), and state fee schedules and rules govern billing.

EMPLOYERS states claim numbers are provided to authorized personnel by contacting its Customer Service Center at this number. Also listed under General Inquiries in the medical-provider section of EMPLOYERS' contact page. Workers' compensation: a claim number and the adjuster or injured-worker identification are usually required; coverage is determined by the claim (not by a member ID), and state fee schedules and rules govern billing.

EMPLOYERS' contact page says to fax Requests for Authorization to this number using its RFA form. For California, the page directs providers to the DWC RFA form; for Texas and for Massachusetts/New York it lists separate utilization-review contacts (see Arbicare line). Texas fax not included because its published number could not be cross-checked. Workers' compensation: a claim number and the adjuster or injured-worker identification are usually required; coverage is determined by the claim (not by a member ID), and state fee schedules and rules govern billing.

EMPLOYERS' contact page says Massachusetts and New York authorization requests should be emailed to Arbicare (intake) rather than the RFA fax. Workers' compensation: a claim number and the adjuster or injured-worker identification are usually required; coverage is determined by the claim (not by a member ID), and state fee schedules and rules govern billing.

Provider bill reconsiderations go to the Stratacare P.O. box, or online through the clearinghouse used for the original e-bill. Include the claim number. Workers' compensation: a claim number and the adjuster or injured-worker identification are usually required; coverage is determined by the claim (not by a member ID), and state fee schedules and rules govern billing.