EMPLOYERS Insurance (workers compensation)

Denials, appeals and grievances

Find appeal teams, faxes and mailing addresses. Use the denial notice to confirm the appeal level, filing deadline and recipient.

appeals grievances

Provider bill reconsideration (mail or original clearinghouse)

Official page read
Phone

No phone listed for this route

Published hours

Not published in this record

Product, plan and location

workers comp
National contact — confirm product and location

Mailing address
Employers/Stratacare P.O. Box 14792 Lexington, KY 40512-4792

Provider bill reconsiderations

Provider bill reconsiderations go to the Stratacare P.O. box, or online through the clearinghouse used for the original e-bill. Include the claim number. Workers' compensation: a claim number and the adjuster or injured-worker identification are usually required; coverage is determined by the claim (not by a member ID), and state fee schedules and rules govern billing.

View source ↗ · Source checked 2026-10-25

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Find appeal teams, faxes and mailing addresses. Use the denial notice to confirm the appeal level, filing deadline and recipient.

Have ready in your secure workspace

  • Denial notice, remittance and reason codes
  • Previous appeal confirmation and decision
  • Supporting evidence and any required authorization to represent the member

Questions to resolve

  • Is this a claim correction, provider dispute or member appeal?
  • What deadline and submission channel apply to this case?
  • How can the office confirm receipt and track the decision?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

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