Claims and claim status

Find claim-status contacts and document destinations. A billing address, appeal address and original-claim address are not interchangeable.

claims

Paper claims mailing address (Fallon Health Claims Department)

Official page read

Phone

No phone listed for this route

Published hours

Not published in this record

Product, plan and location

commercial · medicaid · medicare advantage · dsnp
Massachusetts

Mailing address

Fallon Health Claims Department PO Box 211308 Eagan, MN 55121-2908

Paper claims (CMS-1500 / UB-04).

Provider Manual billing section (revised April 2026). Electronic submission preferred. Shipments that cannot go to a P.O. Box (FedEx etc.) go to Fallon Health Claims - Smart Data Solutions, 960 Blue Gentian Road, Eagan, MN. Contracted-provider filing limit is 120 days from date of service (one year for non-contracted). Claim status by phone: Provider Services 866-275-3247, prompt 2 (three claims per call).

View source ↗ · Source checked 2026-10-25

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Call preparation · editorial guide

Make the call count.

Find claim-status contacts and document destinations. A billing address, appeal address and original-claim address are not interchangeable.

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Claim number, service dates and billed amount
Submission acknowledgement and remittance
Provider billing identifiers

Questions to resolve

Was the claim received and accepted for processing?
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Is a corrected claim, reconsideration or appeal the right route?

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