Provider services

Find the team that supports your practice. Match the plan and state before using a general provider line.

provider services

Provider Call Center — Fidelis Care New York (all lines of business)

Official page read

Phone888-343-3547Published hours

Not published in this record

Product, plan and location

medicaid · chip · exchange · medicare advantage · dsnp
New York

Mailing address

Not researched for this route

Menu guidance in the source record

Follow the prompts (member services shares the same 1-888-FIDELIS number).

Menus can change. No live call verification is claimed.

Fidelis Care (Centene) New York provider call center, 1-888-FIDELIS. Eligibility, claims status and authorizations are also available via Availity Essentials or Provider Access Online. Fidelis Care New Jersey uses a different number (1-888-453-2534). TTY: 711.

View source ↗ · Source checked 2026-10-24

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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Call preparation · editorial guide

Make the call count.

Find the team that supports your practice. Match the plan and state before using a general provider line.

Have ready in your secure workspace

Practice NPI and tax ID, kept in your secure workspace
Exact product name and member ID card
A one-sentence request and your office callback number

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Does this team handle this plan and state?
Which department owns the next step?
What reference number should the office keep?

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