GSK Patient Assistance and Support

Patient billing and financial help

Find billing teams, financial-assistance programs and payment correspondence addresses. A bill-payment address is not a claims, records or specimen destination.

patient assistance

GSK Patient Assistance Program — existing enrollment and refill help

Official page read
Phone866-728-4368Published hours

Monday–Friday 8 a.m.–8 p.m. Eastern

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

The disaster-response page routes people already enrolled in the program here. The current prescription PAP page also lists this number for refills. Verify exact medicine and enrollment support; specialty and oncology programs use separate routes.

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient assistance

BENLYSTA Gateway

Official page read
Phone877-423-6597Published hours

Monday–Friday 8 a.m.–8 p.m. Eastern

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

Published for enrolled-program support on the disaster-response page. Confirm new enrollment and assistance options directly.

View source ↗ · Source checked 2026-10-22

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient assistance

Gateway to NUCALA

Official page read
Phone844-468-2252Published hours

Monday–Friday 8 a.m.–8 p.m. Eastern

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

Published for enrolled-program support on the disaster-response page. Confirm new enrollment and assistance options directly.

View source ↗ · Source checked 2026-10-22

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient assistance

Together with GSK Oncology

Official page read
Phone844-283-7276Published hours

Monday–Friday 8 a.m.–8 p.m. Eastern

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

Oncology program support. No specific medicine association is inferred from this general contact list.

View source ↗ · Source checked 2026-10-22

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient assistance

GSK vaccine PAP — provider enrollment and applications

Official page read
Phone866-728-4368Fax

855-474-3063

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

Prescribers must register and submit the signed vaccine application through the portal or published fax. Medicare patients are excluded from this vaccine PAP; do not apply the broader medicine-PAP eligibility wording to vaccines.

View source ↗ · Source checked 2026-10-22

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient assistance

GSK non-vaccine PAP — Trelegy and Breo application support

Official page read
Phone866-728-4368

Non-vaccine patient-assistance application questions; enrollment and refill support subject to current program rules.

Fax

855-474-3063

Completed signed non-vaccine PAP application and required prescription/documentation. Faxed prescriptions are accepted only directly from a physician office with a fax cover sheet.

Published hours

Monday–Friday, 8 a.m.–8 p.m. Eastern.

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address
GSK Patient Assistance Program P.O. Box 220590 Charlotte, NC 28222-0590

Completed non-vaccine patient-assistance application and supporting documents. Postal destination only; not a visit location.

The current official prescription-PAP product list names TRELEGY ELLIPTA and BREO ELLIPTA. The program is operated by the independent GSK Patient Access Programs Foundation. These forms are not for NUCALA, BENLYSTA or GSK oncology products. The current Medicare route requires proof of $600 in prescription spending in the calendar year and other income/coverage conditions. Ask the program to assess current requirements; no eligibility, coverage or enrollment is established here. This program is distinct from commercial savings coupons.

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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Call preparation · editorial guide

Make the call count.

Find billing teams, financial-assistance programs and payment correspondence addresses. A bill-payment address is not a claims, records or specimen destination.

Have ready in your secure workspace

  • Lab or provider bill and relevant insurance explanation, kept privately
  • Existing billing or assistance reference
  • Authorized representative information if required

Questions to resolve

  • Is this a bill, insurance explanation or assistance application?
  • Which department reviews the balance or assistance request?
  • What written confirmation will document the next step?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

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