GSK Patient Assistance and Support

Provider services

Find the team that supports your practice. Match the plan and state before using a general provider line.

provider services

GSK contact center — healthcare professionals and program questions

Official page read
Phone888-825-5249Published hours

Monday–Friday 8:30 a.m.–5:30 p.m. Eastern

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

General contact center; use specialty-program routes when identified.

View source ↗ · Source checked 2026-10-22

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

TRELEGY HCP samples and savings portal — technical support

Official page read
Phone866-735-8665

Technical help registering for or using the HCP samples and savings portal.

Published email

gskdtpsupport@synergistix.com

HCP samples/savings portal technical support. Not a PAP application, prescription or patient-record mailbox.

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

The current branded HCP page lists this telephone and email for the samples/savings portal. Portal registration is separate from the prior GSKPro login. No support hours, fax or mailing address were established. The separate savings coupon excludes Medicare and government-program participants; IRA negotiated-price selection does not establish coupon eligibility.

View source ↗ · Source checked 2026-10-22 · Source revision PMUS-FVUWCNT250018, November 2025; current page footer also retains a 2022 copyright year

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

TRELEGY — GSK suspected adverse-reaction reporting

Official page read
Phone888-825-5249

Manufacturer contact for reporting suspected adverse reactions to TRELEGY, as published on its HCP page.

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

This route is for manufacturer safety reporting. The reviewed page does not establish its hours or a direct safety-reporting email, fax or postal destination. It does not substitute for clinical advice or emergency care.

View source ↗ · Source checked 2026-10-22

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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Call preparation · editorial guide

Make the call count.

Find the team that supports your practice. Match the plan and state before using a general provider line.

Have ready in your secure workspace

  • Practice NPI and tax ID, kept in your secure workspace
  • Exact product name and member ID card
  • A one-sentence request and your office callback number

Questions to resolve

  • Does this team handle this plan and state?
  • Which department owns the next step?
  • What reference number should the office keep?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

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For the people making the calls

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A request does not create an account or start a call. Use business contact information only. No patient information.

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