Health Care Service Corporation (HCSC) - BCBS IL/TX/OK/NM/MT

Provider services

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provider services

BCBSTX HealthSelect / ERS — provider customer service

Official page read

Phone800-451-0287Published hours

Not published in this record

Product, plan and location

other
Texas

Mailing address

ERS Customer Service, P.O. Box 660044, Dallas, TX 75266-0044

Written contact with ERS Provider Customer Service under the HealthSelect/ERS manual section.

Current designated ERS manual section 5 identifies this provider-service phone for HealthSelect support and lists the address for written contact. The automated service includes benefits, eligibility and claim-payment information. Medical Management and delegated-service authorization or clinical-review contacts are separate. No staffed schedule is established.

View source ↗ · Source checked 2026-10-22 · Source updated 2025-09-23 · bcbstx current hmo manual index ↗

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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