patient assistance
J&J withMe medicine support — Edurant, Intelence, Prezcobix, Prezista, Sirturo, Symtuza
Official page readUse the published number for the prescribed medicine. Savings, cost assistance and ongoing support have separate requirements. Contact the program for current requirements. A listed medicine does not establish eligibility, funding, coverage or enrollment.
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.
patient assistance
J&J withMe medicine support — Invega Hafyera, Invega Sustenna, Invega Trinza, Remicade, Simponi, Simponi Aria, Yondelis
Official page readUse the published number for the prescribed medicine. Savings, cost assistance and ongoing support have separate requirements. Contact the program for current requirements. A listed medicine does not establish eligibility, funding, coverage or enrollment.
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.
patient assistance
J&J withMe medicine support — Invokamet, Invokamet XR, Invokana
Official page readUse the published number for the prescribed medicine. Savings, cost assistance and ongoing support have separate requirements. Contact the program for current requirements. A listed medicine does not establish eligibility, funding, coverage or enrollment.
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.
patient assistance
J&J withMe medicine support — Opsumit, Opsynvi, Tracleer, Uptravi, Veletri
Official page readUse the published number for the prescribed medicine. Savings, cost assistance and ongoing support have separate requirements. Contact the program for current requirements. A listed medicine does not establish eligibility, funding, coverage or enrollment.
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.
patient assistance
J&J withMe medicine support — Stelara
Official page readCurrent STELARA withMe support and savings-resource navigation. Commercial Savings Program rebates have a separate fax/postal route. Do not infer free-medicine PAP availability: STELARA is absent from the current August 2026 J&J Patient Assistance Program guide reviewed here. Contact the program for current requirements; a listing does not establish eligibility, funding, coverage or enrollment.
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.
patient assistance
J&J withMe medicine support — Xarelto
Official page readCurrent XARELTO withMe support. The brand support number is published with matching text and tel link on the current medicine contact page. Separate J&J Patient Assistance Program eligibility questions use the PAP route. Contact the program for current requirements; a listing does not establish eligibility, funding, coverage or enrollment.
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.
patient assistance
J&J withMe medicine support — Zytiga
Official page readUse the published number for the prescribed medicine. Savings, cost assistance and ongoing support have separate requirements. Contact the program for current requirements. A listed medicine does not establish eligibility, funding, coverage or enrollment.
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.
provider services
Provider access, benefits investigation and prior authorization support
Official page readThe corporate page describes the transition from Janssen CarePath to J&J withMe. Its footer update is September 26, 2024. The current patient contact page publishes medicine-specific numbers; use those when the product is known.
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.
provider services
JOM customer service — orders, inquiries, disputes and transit damage
Official page readThis is a manufacturer/distribution administrative channel, not a patient assistance application destination. The source footer says last updated September 26, 2024; confirm current routing.
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.
provider services
Medical Information Center — product questions and complaints
Official page readThe source lists adverse events, product complaints, medical and rebate questions. This is a manufacturer/distribution administrative channel, not a patient assistance application destination. The source footer says last updated September 26, 2024; confirm current routing.
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.
provider services
JOM accounts receivable — manufacturer invoice questions
Official page readThis is a manufacturer/distribution administrative channel, not a patient assistance application destination. The source footer says last updated September 26, 2024; confirm current routing. This route concerns JOM invoices, not a patient insurance claim.
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.
provider services
Inmar — expired or recalled product returns for JOM customers
Official page readThis is a manufacturer/distribution administrative channel, not a patient assistance application destination. The source footer says last updated September 26, 2024; confirm current routing. The source directs this return function to Inmar.
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.
patient assistance
STELARA withMe Savings Program — rebate submissions
Official page readThe current cost-support FAQ explicitly publishes these fax and mail destinations. This is a commercial Savings Program rebate route, not prescription intake, benefits-investigation enrollment or free-medicine patient assistance. The linked English rebate PDF returned 404; the destinations are verified directly from the current FAQ. No email or staffed fax hours are published.
patient assistance
J&J Patient Assistance Program — XARELTO enrollment questions
Official page readThe current XARELTO cost-support page links PatientAssistanceInfo.com, which redirected to the August 2026 J&J program guide. XARELTO is on that guide’s medicine list. Current income, insurance, residence and other requirements apply; the program determines eligibility. No fax or postal destination is imported from older forms. STELARA is not on this current guide’s medicine list.
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.