Patient billing and financial help

Find billing teams, financial-assistance programs and payment correspondence addresses. A bill-payment address is not a claims, records or specimen destination.

patient billing

Hospital billing customer service — Keck Hospital, Verdugo Hills, Norris

Official page read

Phone855-532-5729Published email

pfscustomerservice@med.usc.edu

Hospital billing and financial-assistance questions.

Published hours

Monday–Friday, 8 a.m.–5 p.m. Pacific

Product, plan and location

Confirm the exact product or service
California

Mailing address

Not researched for this route

Patient Financial Services customer service for hospital bills from Keck Hospital of USC, USC Verdugo Hills Hospital and USC Norris Cancer Hospital; also the financial-assistance contact on the help-paying-your-bill page. Not for USC Arcadia Hospital bills.

View source ↗ · Source checked 2026-10-24 · Financial assistance contact by phone and email ↗

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

patient billing

USC Arcadia Hospital billing customer service

Official page read

Phone626-574-3594Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
California

Mailing address

Not researched for this route

Hospital bill payment/customer service for USC Arcadia Hospital only.

View source ↗ · Source checked 2026-10-24

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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Find billing teams, financial-assistance programs and payment correspondence addresses. A bill-payment address is not a claims, records or specimen destination.

Have ready in your secure workspace

Lab or provider bill and relevant insurance explanation, kept privately
Existing billing or assistance reference
Authorized representative information if required

Questions to resolve

Is this a bill, insurance explanation or assistance application?
Which department reviews the balance or assistance request?
What written confirmation will document the next step?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

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