Find claim-status contacts and document destinations. A billing address, appeal address and original-claim address are not interchangeable.
claims
Medi-Cal paper claims mailing (exception claims only)
Official page read
Phone
No phone listed for this route
Published hours
Not published in this record
Product, plan and location
medicaid California
Mailing addressKern Family Health Care – Claims Department
P.O. Box 85000
Bakersfield, CA 93380-9998
Exception paper claims.
Kern County Medi-Cal local initiative plan (Kern Health Systems). Electronic claims via Change Healthcare, Office Ally or Cognizant (payer IDs KERNH professional, UERNH institutional). Paper only for listed exceptions; do not hand-deliver.
Medicare D-SNP paper claims (exception claims only)
Official page read
Phone
No phone listed for this route
Published hours
Not published in this record
Product, plan and location
dsnp California
Mailing addressKern Family Health Care Medicare
PO Box 9187
Bakersfield, CA 93389-018
D-SNP exception paper claims.
Electronic payer ID 77039 (Office Ally, Change Healthcare, SSI) or KERNH/UERNH (Cognizant). Paper only for invoice pricing, requested documentation or CCS denials. ZIP+4 is reproduced exactly as printed on the source ("93389-018"); confirm before mailing.
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Find claim-status contacts and document destinations. A billing address, appeal address and original-claim address are not interchangeable.
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Claim number, service dates and billed amount
Submission acknowledgement and remittance
Provider billing identifiers
Questions to resolve
Was the claim received and accepted for processing?
What specifically prevents payment or final processing?
Is a corrected claim, reconsideration or appeal the right route?
This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.
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