Claims and claim status

Find claim-status contacts and document destinations. A billing address, appeal address and original-claim address are not interchangeable.

claims

Paper claims mailing and claim status (all L.A. Care lines of business)

Official page read

Phone866-522-2736

Secondary claim-status route (1-866-LA-CARE6).

Published hours

Not published in this record

Product, plan and location

medicaid · medicare advantage · dsnp · exchange
California

Mailing address

L.A. Care Health Plan Attention: Claims Department P.O. Box 811580 Los Angeles, CA 90081

Paper claims and W-9 forms (with or without paper claims). Postal only.

For billing offices submitting hard-copy CMS-1500/UB-04 claims to L.A. Care and checking claim status by phone. The page names the provider portal as the primary claim-status route. Not for provider disputes (separate P.O. Box). L.A. Care Community Access Network providers are directed to 1-844-361-7272 instead.

View source ↗ · Source checked 2026-10-24

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Call preparation · editorial guide

Make the call count.

Find claim-status contacts and document destinations. A billing address, appeal address and original-claim address are not interchangeable.

Have ready in your secure workspace

Claim number, service dates and billed amount
Submission acknowledgement and remittance
Provider billing identifiers

Questions to resolve

Was the claim received and accepted for processing?
What specifically prevents payment or final processing?
Is a corrected claim, reconsideration or appeal the right route?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

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