DialClerk Directory

Lucent Health

Provider services

Find the team that supports your practice. Match the plan and state before using a general provider line.

provider services

Corporate headquarters / service support main line

Official page read
Phone855-887-0855Fax

615-622-9247

Published email

LucentIDR@lucenthealth.com

No Surprises Act / IDR inquiries only

Published hours

Not published in this record

Product, plan and location

commercial
National contact — confirm product and location

Mailing address

Not researched for this route

Physical address
424 Church St, Suite 2300 Nashville, TN 37219

Corporate headquarters

Corporate headquarters line and fax listed on the Service Support contact page (shown as the number to call for immediate attention). Providers are asked to use the Service Support form for claims and eligibility topics. The LucentIDR email is for No Surprises Act Independent Dispute Resolution inquiries only.

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Help the next office

How did your call go?

Share a structured call experience or flag a contact correction. Submissions are reviewed before publication. Patient details, recordings and documents do not belong here.

Share a call experience

Share a call experience

Suggest a contact correction

Suggest a correction

Call preparation · editorial guide

Make the call count.

Find the team that supports your practice. Match the plan and state before using a general provider line.

Have ready in your secure workspace

  • Practice NPI and tax ID, kept in your secure workspace
  • Exact product name and member ID card
  • A one-sentence request and your office callback number

Questions to resolve

  • Does this team handle this plan and state?
  • Which department owns the next step?
  • What reference number should the office keep?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

For healthcare offices

Found the contact. Still need to make the call?

Explore how DialClerk organizes the brief, hold time and staff handoff for your next administrative call.

For the people making the calls

Put payer follow-up
on your office’s worklist.

Explore DialClerk for queued calls, hold handling, staff handoffs and a record of the next step. Tell us how your team works.

A request does not create an account or start a call. Use business contact information only. No patient information.

See how it could work for your practice