DialClerk Directory

MedStar Family Choice (Maryland)

Member services

Find member support without confusing it with a provider-only line. Offices may need the member present or an authorized representative form.

member services

Member services (Maryland)

Official page read
Phone888-404-3549TTY phone800-508-6975Published hours

Monday–Friday 8:30 a.m.–5:00 p.m.

Product, plan and location

medicaid
Maryland

Mailing address

Not researched for this route

Member line; TTY 800-508-6975. Not for provider claims.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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Make the call count.

Find member support without confusing it with a provider-only line. Offices may need the member present or an authorized representative form.

Have ready in your secure workspace

  • Exact plan name and member contact instructions
  • Consent and representation requirements
  • A clear request with no unnecessary medical detail

Questions to resolve

  • Can you discuss this request with the authorized office representative?
  • Which team can resolve the member question?
  • What is the next step and reference number?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

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A request does not create an account or start a call. Use business contact information only. No patient information.

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