DialClerk Directory

Medicare and Medicaid

Montana Healthcare Programs (Medicaid, Conduent)

Phone, published email, fax, addresses and the next step for your office.

10 contact routesNo directory research calls placed

provider services

Provider Relations (toll free)

Official page read
Phone800-624-3958Fax

888-772-2341

Published email

MTPRHelpdesk@conduent.com

Published hours

Mon-Fri 8-5 MT

Product, plan and location

medicaid
Montana

Mailing address

Not researched for this route

Fax is the Provider Relations fax. Email does not accept PHI.

View source ↗ · Source checked 2026-10-20

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Provider Relations (Helena)

Official page read
Phone406-442-1837Published hours

Mon-Fri 8-5 MT

Product, plan and location

medicaid
Montana

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-20

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider enrollment credentialing

Provider enrollment (Conduent)

Official page read
Phone800-624-3958Published email

MTEnrollment@conduent.com

Published hours

Not published in this record

Product, plan and location

medicaid
Montana

Mailing address

Not researched for this route

Enrollment email on page.

View source ↗ · Source checked 2026-10-20

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

eligibility benefits

IVR (member eligibility, payments, enrollment status)

Official page read
Phone800-714-0060Published hours

24/7

Product, plan and location

medicaid
Montana

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-20

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

eligibility benefits

FaxBack eligibility

Official page read
Phone

No phone listed for this route

Fax

800-714-0075

Published hours

24/7

Product, plan and location

medicaid
Montana

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-20

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prior authorization

Prior Authorization (Mountain Pacific) toll free

Official page read
Phone800-219-7035Published hours

Not published in this record

Product, plan and location

medicaid
Montana

Mailing address

Not researched for this route

Also Helena (406) 443-0320.

View source ↗ · Source checked 2026-10-20

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

prior authorization

Prior Authorization (Helena)

Official page read
Phone406-443-0320Published hours

Not published in this record

Product, plan and location

medicaid
Montana

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-20

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

pharmacy prior auth

Pharmacy Utilization Review call center

Official page read
Phone800-395-7961Fax

800-294-1350

Published hours

Not published in this record

Product, plan and location

medicaid
Montana

Mailing address

Not researched for this route

Alt phone (406) 443-6002, alt fax (406) 513-1928.

View source ↗ · Source checked 2026-10-20

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

pharmacy help desk

Point of Sale Help Desk

Official page read
Phone800-365-4944Published hours

6am-midnight Mon-Sat, 10am-9pm Sun ET

Product, plan and location

medicaid
Montana

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-20

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

edi clearinghouse support

EDI Support Unit

Official page read
Phone800-987-6719Fax

406-442-4402

Published hours

Not published in this record

Product, plan and location

medicaid
Montana

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-20

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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