DialClerk Directory

Montana Healthcare Programs (Medicaid, Conduent)

Provider services

Find the team that supports your practice. Match the plan and state before using a general provider line.

provider services

Provider Relations (toll free)

Official page read
Phone800-624-3958Fax

888-772-2341

Published email

MTPRHelpdesk@conduent.com

Published hours

Mon-Fri 8-5 MT

Product, plan and location

medicaid
Montana

Mailing address

Not researched for this route

Fax is the Provider Relations fax. Email does not accept PHI.

View source ↗ · Source checked 2026-10-20

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Provider Relations (Helena)

Official page read
Phone406-442-1837Published hours

Mon-Fri 8-5 MT

Product, plan and location

medicaid
Montana

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-20

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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Call preparation · editorial guide

Make the call count.

Find the team that supports your practice. Match the plan and state before using a general provider line.

Have ready in your secure workspace

  • Practice NPI and tax ID, kept in your secure workspace
  • Exact product name and member ID card
  • A one-sentence request and your office callback number

Questions to resolve

  • Does this team handle this plan and state?
  • Which department owns the next step?
  • What reference number should the office keep?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

For healthcare offices

Found the contact. Still need to make the call?

Explore how DialClerk organizes the brief, hold time and staff handoff for your next administrative call.

For the people making the calls

Put payer follow-up
on your office’s worklist.

Explore DialClerk for queued calls, hold handling, staff handoffs and a record of the next step. Tell us how your team works.

A request does not create an account or start a call. Use business contact information only. No patient information.

See how it could work for your practice