DialClerk Directory

MTM (Medical Transportation Management)

Provider services

Find the team that supports your practice. Match the plan and state before using a general provider line.

provider services

Former Access2Care plans — MTM Link help line (Texas Medicaid and other A2C programs)

Official page read
Phone888-597-1189Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

MTM Health page: Access2Care is moving to the MTM Health name and brand; members still call the same ride numbers, and the Access2Care mobile app stopped working May 14, 2026 for Texas Medicaid plans (use the MTM Link Member app or portal). This number is the MTM Link help line for those members. Existing catalog 'Access2Care' records may now be MTM-operated.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Iowa Medicaid managed care (Molina, Wellpoint) — MTM facility line

Official page read
Phone888-972-5809Published hours

Not published in this record

Product, plan and location

medicaid
Iowa

Mailing address

Not researched for this route

MTM's Iowa Medical Facility Resource Guide lists this 'Facility Line' under the Molina of Iowa Medicaid and Elevance/Wellpoint Iowa Medicaid pages (scheduling resources); the guide also lists the plans' trip reservation lines (Molina 1-866-849-2062, Total Care 1-877-271-4819, Wellpoint 1-844-544-1389 / 1-844-544-1390 Where's My Ride, Iowa FFS 1-866-572-7662).

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

Amerigroup DC — MTM trip reservation line (facilities and members)

Official page read
Phone888-828-1081Published email

CO-DC@mtm-inc.net

Community Outreach for facility FAQs and MTM Link portal registration

Published hours

Customer service 24/7

Product, plan and location

medicaid
District of Columbia

Mailing address

Not researched for this route

MTM's DC Medical Facility Resource Guide lists this reservation line for Amerigroup DC (book at least three business days ahead; two business days for EPSDT; 30-day advance booking and recurring trips). Amerigroup DC complaints go to Amerigroup Member Services 800-600-4441. The same guide covers DC Medicaid and DC Medicaid IDD at 1-866-796-0601.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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Call preparation · editorial guide

Make the call count.

Find the team that supports your practice. Match the plan and state before using a general provider line.

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  • Practice NPI and tax ID, kept in your secure workspace
  • Exact product name and member ID card
  • A one-sentence request and your office callback number

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  • What reference number should the office keep?

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