National Government Services (MAC J6/JK)

Eligibility and benefits

Resolve eligibility and benefit questions after checking the payer portal. A benefit quote does not guarantee payment.

eligibility benefits

JK Part B IVR — claim status, deductibles, check information (CT, MA, ME, NH, NY, RI, VT)

Official page read

Phone877-869-6504Published hours

Monday–Friday: 6:00 a.m.–7:00 p.m. ET; Saturday: 7:00 a.m.–3:00 p.m. ET (IVR available 24/7 for menu options without system access)

Product, plan and location

medicare
Connecticut · Massachusetts · Maine · New Hampshire · New York · Rhode Island · Vermont

Mailing address

Not researched for this route

National Government Services now operates as Wellpoint Federal (rebrand effective April 2026); NGSConnex and the NGS Medicare site continue. Self-service IVR for JK Part B providers: claim status, deductibles, check information and general information. Live PCC representatives will refer callers back to the IVR/NGSConnex for these items.

View source ↗ · Source checked 2026-10-25

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

eligibility benefits

J6 Part B IVR — claim status, deductibles, check information (IL, MN, WI)

Official page read

Phone877-908-9499Published hours

Monday–Friday: 6:00 a.m.–7:00 p.m. ET; Saturday: 7:00 a.m.–3:00 p.m. ET (IVR available 24/7 for menu options without system access)

Product, plan and location

medicare
Illinois · Minnesota · Wisconsin

Mailing address

Not researched for this route

National Government Services now operates as Wellpoint Federal (rebrand effective April 2026); NGSConnex and the NGS Medicare site continue. Self-service IVR for J6 Part B providers: claim status, deductibles, check information and general information.

View source ↗ · Source checked 2026-10-25

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

eligibility benefits

JK Part A IVR (CT, MA, ME, NH, NY, RI, VT)

Official page read

Phone877-567-7205Published hours

Not published in this record

Product, plan and location

medicare
Connecticut · Massachusetts · Maine · New Hampshire · New York · Rhode Island · Vermont

Mailing address

Not researched for this route

National Government Services now operates as Wellpoint Federal (rebrand effective April 2026); NGSConnex and the NGS Medicare site continue. Part A IVR listed next to the JK Part A live-representative number (888-855-4356) on the Wellpoint Federal provider contact center page. Have NPI, PTAN and last five digits of TIN ready.

View source ↗ · Source checked 2026-10-25

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

eligibility benefits

J6 Part A IVR (IL, MN, WI)

Official page read

Phone877-309-4290Published hours

Not published in this record

Product, plan and location

medicare
Illinois · Minnesota · Wisconsin

Mailing address

Not researched for this route

National Government Services now operates as Wellpoint Federal (rebrand effective April 2026); NGSConnex and the NGS Medicare site continue. Part A IVR listed next to the J6 Part A live-representative number (877-702-0990) on the Wellpoint Federal provider contact center page.

View source ↗ · Source checked 2026-10-25

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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Call preparation · editorial guide

Make the call count.

Resolve eligibility and benefit questions after checking the payer portal. A benefit quote does not guarantee payment.

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Member and subscriber details from the card
Proposed service dates and procedure codes
Provider location and network information

Questions to resolve

Is coverage active for this date and service?
Do limits, referrals, authorizations or other coverage affect this request?
What source and reference support the benefit quote?

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Eligibility and benefits

How did your call go?

Share a call experience

Suggest a correction

Make the call count.

Have ready in your secure workspace

Questions to resolve

Found the contact. Still need to make the call?

Put payer follow-upon your office’s worklist.

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