Find billing teams, financial-assistance programs and payment correspondence addresses. A bill-payment address is not a claims, records or specimen destination.
patient billing
Patient Financial Services — billing and insurance questions
Questions about an OHSU bill or insurance billing, payments and the pay-in-full discount. Toll-free 866-617-6855 is published for MyChart guest payments and payment plans (OHSU and Hillsboro Medical Center).
Financial assistance screening for uninsured/underinsured patients, including Oregon Health Plan and other program screening before applying for OHSU assistance.
Help completing OHSU financial assistance applications and the financial assistance appeal request form (appeals emailed to sfr@ohsu.edu). Adventist Health Portland uses a separate program (844-827-5047).
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.
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Find billing teams, financial-assistance programs and payment correspondence addresses. A bill-payment address is not a claims, records or specimen destination.
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Lab or provider bill and relevant insurance explanation, kept privately
Existing billing or assistance reference
Authorized representative information if required
Questions to resolve
Is this a bill, insurance explanation or assistance application?
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This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.
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